Product Manager, Payment Stabilization

When you work with the world’s most innovative companies, you know you’re making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They’re the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and 30+ years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients’ world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

Senior Product Manager, Payments

About SVB:

Silicon Valley Bank is the most sought-after financial partner in the global innovation economy. We bring together entrepreneurs, investors, ventures capitalists, and private equity firms to move their bold ideas forward, fast. Our clients define what comes next.

In the past 35 years, we have accumulated more experience with start-ups and high-growth tech than any other company in the world. In fact, majority of the most compelling Fintech disruptors bank with us. Our clients include: Beyond Meat, Shopify, HelloFresh, Cloudera, and Andreessen Horowitz, just to name a few. We help our clients grow, too. More than half of the innovation companies that completed an IPO in the last two years were our clients.

Our accomplishments serve as motivation to continue pushing ourselves and we are committed to delivering user-centered, high-impact solutions to our clients. We are looking for creative thinkers who want to challenge the status quo and create a truly seamless digital banking experience on a global scale.

About the Role:

The Product Manager for Payments represents the lifeblood for growth for SVB, improving the Payments process and experience and differentiating our digital capabilities from our competition. This role is responsible for driving a significant aspect of our digital transformation strategy. The ideal candidate will:

• Possess a strong product management background in payments including ACH and Wires and has experience managing those products on various platforms, developing roadmap, meeting regulatory requirements and achieving compliance .
• Demonstrate prior experience in leading changes, migrations and life tie management of payments products in a banking environment.
• Demonstrate an ability to collaborate with developers and data engineers to define the technology infrastructure and data architecture necessary to deliver a breakthrough Payments experience.

The Product Manager will be responsible for managing core payments products for the Bank as well as on-going management and business readiness of product launches, enhancements, upgrades and regulatory compliance. The successful candidate will be responsible for executing the product roadmap as well as assist in delivering relevant and well-designed solutions to our clients and stakeholders. This role is expected to exercise creativity, critical thinking, relationship building, analytics, and collaboration to solve client problems.

Once Here You Will :

• Be the voice of the user. Understand user needs, identify the problem and market opportunity, ideate solutions, prototype, and validate hypotheses.
• Be a do-er. Harness the power of a cross-functional team to take a product from concept to launch. From creating your product backlog and grooming features, to hardening code and shipping product, you will be empowered to define the future of your product.
• Be a value catalyst. Leverage data to unlock new experiences and new features that deliver the full potential of SVB to our clients.
• Be a change agent. Explore new approaches, methodologies, and technologies in an ever evolving and changing world.
• Be passionate. Evangelize your products to internal stakeholders and clients with purpose and passion.

What You’ll Bring:

• A Bachelor’s Degree in science, engineering, or other quantitative major that requires structured problem solving
• Prior experience implementing core and emerging payments (ACH, Wire, P2C, RTP, Zelle) on a payment’s platform is a plus
• Experience agile pods as a product owner and ability to lead in a cross functional team environment
• Experience building business case for a product/feature, develop roadmaps, being able to articulate the vision and own the OKRs.
• 5-7+ years of Product Management experience, preferably in Banking/Financial Services
• 3-5 year direct knowledge and experience with Payments
• Proven ability to build relationships and work effectively in cross-functional teams
• Strong analytical and strategic thinking ability
• Strong understanding and working experience with design-thinking best practices to deliver industry-defining digital products and experiences
• Knowledge of Agile routines and experience leading in an Agile environment

For more than 35 years, SVB Financial Group (NASDAQ: SIVB) and its subsidiaries have helped innovative companies and their investors move bold ideas forward, fast. SVB Financial Group's businesses, including Silicon Valley Bank, offer commercial and private banking, asset management, private wealth management, brokerage and investment services and funds management services to companies in the technology, life science and healthcare, private equity and venture capital, and premium wine industries. Headquartered in Santa Clara, California, SVB Financial Group operates in centers of innovation around the world. Learn more at svb.com.

SVB Financial Group is an equal opportunity employer.

At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

© 2021 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB).

Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No. FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank; authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.