Product Manager III

When you work with the world’s most innovative companies, you know you’re making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They’re the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and 30+ years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients’ world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

About SVB:

Silicon Valley Bank is the most sought-after financial partner in the global innovation economy. We bring together entrepreneurs, investors, ventures capitalists, and private equity firms to move their bold ideas forward, fast. Our clients define what comes next.

In the past 35 years, we have accumulated more experience with start-ups and high-growth tech than any other company in the world. In fact, a majority of the most compelling Fintech disruptors bank with us. Our clients include: Beyond Meat, Shopify, HelloFresh, Cloudera, and Andreessen Horowitz, just to name a few. We help our clients grow, too. More than half of the innovation companies that completed an IPO in the last two years were our clients.

Our accomplishments serve as motivation to continue pushing ourselves and we are committed to delivering user-centered, high-impact solutions to our clients. We are looking for creative thinkers who want to challenge the status quo and create a truly seamless digital banking experience on a global scale.

About the Role:

The Account Analysis system is the billing system for all Cash Management Products and Services at SVB. It supports the revenue generation and reporting for all clients across diverse segments and life stages. The Account Analysis Product Manager will play a key role in driving the development and enhancement of the Account Analysis system to support our clients’ needs and SVBs innovation and transformation strategies.

The ideal candidate will:

• Possess a strong product management background; own, prioritize and execute on the product backlog.
• Demonstrate an ability to collaborate with vendor developers and data engineers to define the technology and data architecture necessary to deliver breakthrough experiences.
• Demonstrate an ability to collaborate with cross-functional teams to gather, synthesize and prioritize requirements.

Once here, you will:

• Be the voice of the user. Understand user needs, identify the problem and market opportunity, ideate solutions, prototype, and validate hypotheses.
• Be a do-er. Harness the power of a cross-functional team to take a product from concept to launch. From creating your product backlog and grooming features, to hardening code and shipping product, you will be empowered to define the future of your product.
• Be a value catalyst. Leverage data to unlock new experiences and new features that deliver the full potential of SVB to our clients.
• Be a change agent. Explore new approaches, methodologies, and technologies in an ever evolving and changing world.
• Be passionate. Evangelize your products to internal stakeholders and clients with purpose and passion.
• Act as Product Subject Matter Expert and be fully conversant in market prices, trends, to provide market expertise
• Contribute to the product strategy, product roadmap OKRs, and the execution of building and bringing to market new features and capabilities.
• Partner with Account Analysis and Billing Operations to coordinate product roadmap, priorities, feature implementation and timeframes
• Manage financial performance review and variance analysis, including exception pricing and waivers
• Build productive relationships with internal partners, e.g. Marketing, Legal, Compliance, Technology, Operations Client Service, Sales, Implementation
• Partner with support teams to develop training programs, collateral and relevant tools for internal sales and service organizations
• Research trends in product arena, translate market requirements into business requirements; build the business case for investment and champion product innovation, enhancements
• Support periodic product and bank wide pricing initiatives
• Manage vendor on day to day resolutions, root cause analysis, understand vendor roadmap, Partner with overall vendor managers on QBR
• Build and maintain product and client level reporting tools
• Exercise creativity, critical thinking, relationship building, analytics, and collaboration to solve client problems.

• Ideally possess an understanding of Agile delivery methodology and framework

Essential/What You’ll Bring :

• Strong industry expertise in Account Analysis, Information Reporting, DDA system
• Familiarity with Account Analysis systems
• Understanding of customer needs and pain points, represent the voice of the customer in product improvement and enhancements

• BS/BA degree or equivalent experience
• 5+ years of Cash Management, Treasury Management experience
• 3+ years of direct knowledge and experience with Account Analysis
• CTP designation a plus
• Strong analytical skills
• Exceptional interpersonal and communications/presentation skills
• Excellent written and verbal skills

Travel :

• Quarterly travel to meet up with team members
• Division or Bank events

Location :

• Tasman/Tempe/SLC
• National

For more than 35 years, SVB Financial Group (NASDAQ: SIVB) and its subsidiaries have helped innovative companies and their investors move bold ideas forward, fast. SVB Financial Group's businesses, including Silicon Valley Bank, offer commercial and private banking, asset management, private wealth management, brokerage and investment services and funds management services to companies in the technology, life science and healthcare, private equity and venture capital, and premium wine industries. Headquartered in Santa Clara, California, SVB Financial Group operates in centers of innovation around the world. Learn more at svb.com.

SVB Financial Group is an equal opportunity employer.

At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

© 2021 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB).

Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No. FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank; authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.