Product Designer

Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused eCommerce tools, a music-savvy customer service team, and more, Reverb has crafted an online destination where the global music community can connect over the perfect piece of music gear.

Our core belief is that music makes the world a better place. Through Reverb Gives, a portion of every sale provides youth music education programs across the world with instruments they need to make music.

We are looking for an experienced product designer to join the Reverb product team. As a Product Designer, you will be responsible for conceptualizing and collaborating tightly with product managers and engineers to ensure we are delivering simple, enticing experiences that delightfully address our customers' needs. Do you feel energized by crafting experiences customers love that drive business goals? If so, this may be the role for you!

Responsibilities

In this role you will:

• Work in a squad with a product manager, 3-7 engineers, along with UX researchers and analysts.

• Create alignment on user flows and design multiple solutions that explore different arrangements of content, layout and interactions in order to deliver simple, effective user experiences.

• Test hypotheses with users through prototyping and A/B tests to discover insights that evolve the work forward.

• Collaborate on discovery and ideation workshops and effectively align the group around a vision and approach.

• Take part in design critiques and present your work to peers and leadership for feedback.

• Apply and contribute to our design system to proficiently create work that balances the product constraints of our platform and new technical possibilities.

Ideally you’ll bring:

• Experience across interaction design and visual design, with a growing awareness of design strategy and information architecture concepts.

• Successful track record of applying insights from research and experimentation to craft designs that clearly impact business and customer experience goals.

• Experience collaborating with UX researchers to craft and conduct research that validates your design decisions.

• Ability to negotiate, persuade and effectively present a clear vision to partners, stakeholders and leadership.

• Experience working on mobile web and desktop with an understanding of fully responsive UI design.

About Our Compensation and Benefits

Reverb offers compensation packages that include base, bonus, and equity in the form of Etsy restricted stock units. Some of our key benefits include:

• 100% paid medical, dental, and vision coverage for employees and their eligible dependents (you read it right: no premiums!)

• Life, AD&D, and supplemental long-and short-term disability insurance

• A matching 401(k)

• A generous PTO policy

• Sabbatical program for every 5 years of service

• Back-up Child Care Service credits

• 18 weeks of gender-neutral parental leave for the birth or adoption of a child

• Up to $7,500 reimbursement of adoption-related expenses

• Ways to give back to your community through a charitable contribution match and volunteer time off

At Reverb, we believe that a diverse, equitable and inclusive workplace makes us a more relevant and resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Reverb is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

We know that the impostor syndrome and confidence gap are real. If you have a passion for using design to solve customer problems and for music, please do not hesitate to apply!

This is a local position in Chicago. Please, no remote workers or recruiters.