Prod Lead - Manufacturing

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The Production Lead Coordinator, Manufacturing is required to perform multiple functions within all work streams of the manufacturing plant, including the ability to perform all functions of the Production Operator, Manufacturing. Primarily, the Production Lead Coordinator, Manufacturing will coordinate and monitor all production, quality, and shipping processes. The Production Lead Coordinator, Manufacturing is responsible for providing the production team members with print ready files and order details to ensure Done Right and On Time production output. The Production Lead Coordinator, Manufacturing will assist the Assistant Manager, Manufacturing, in managing, monitoring, and facilitating production processes in all work streams.

GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

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  Intake, track and log production jobs for all work streams
• Provide print ready production files and complete order details
• Provide order scheduling and routing information to Production team members
• Ensure adequate inventory is available to produce requested orders
• Responsible for ensuring quality during and after production process
• Ensure cross shift communication
• Coordinate shipping of all customer orders
• Provide customer service, including anticipating needs, suggesting alternatives and problem-solving customer solutions, with a minimum amount of supervision
• Assist in the training of plant team members
• Collate, sort and organize customer orders
• Follow instructions of supervisors and assist other team members in performing plant functions
• All other duties as needed or required

• High school diploma or equivalent education
• Bachelor’s degree preferred
• 2+ years of high-volume manufacturing or quality control experience
• Prior experience of FXO products & services offerings preferred
• Commercial print environment experience preferred
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

• Suggests areas for improvement in internal processes along with possible solutions.
• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
• Applies Quality concepts presented at training during daily activities.
• Supports FedEx Office Quality initiatives.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.Recruiting@FedEx.com.