Procedure Scheduler

PROCEDURE SCHEDULER

REPORTS TO: PROCEDURE SCHEDULING TEAM LEAD

RESPONSIBLE AND ACCOUNTABLE FOR:

• Scheduling of GI surgical procedures and radiology procedures.
• Precertification of radiology procedures as determined by insurance
• Scheduling radiology procedures with central scheduling department
• Scheduling procedures with OR scheduling department
• Knowledge of specific insurance requirements
• Types complete information in the computer under the appropriate physician’s schedule
• Assembles appropriate facility procedure packet and consent.
• Instructs patient on preparation for procedure
• Supplies patient with teaching materials and brochure
• Completing tasks timely, completely and correctly
• Documents all information completely and thoroughly in patient’s chart
• Renders care to RGI patients in the office setting under the supervision of the Manager of Clinical

Operations

• Makes every effort to remain a flexible, cooperative and supportive member of the RGI office staff
• Acts as a liaison between the provider and the patient
• Maintains friendly open lines of communication between RGI and other endoscopy centers.

REQUIREMENTS AND EXPERIENCE

• Minimum of two (2) years previous office experience, preferably with scheduling experience
• Participation in ongoing continuing education
• Good reading comprehension, legible and accurate handwriting, able to clearly communicate with patients, RGI, and other facilities
• Able to deal compassionately, professionally, and courteously with patients, their families, physicians and fellow RGI staff

TYPICAL PHYSICAL AND MENTAL DEMANDS:

• Full range of body motion, including manual and finger dexterity and eye-hand coordination
• Bending, lifting and carrying
• Extensive periods of sitting
• Normal color perception and corrected visual acuity and hearing to normal range
• Involvement with management, physicians, staff, and patients and their families

TYPICAL WORKING CONDITIONS:

• Clean environment in a gastroenterology physician’s office
• Potential exposure to communicable diseases

DUTIES AND TASKS INCLUDE BUT ARE NOT LIMITED TO:

• Keeps all patient information, practice information and staff information confidential
• Performs routine work under general supervision
• Follows established procedures, referring all new or unusual questions/concerns to the Director of Nursing
• Acts as patient advocate, ensuring a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patient’s physical or mental well-being, safety or dignity
• Demonstrates knowledge of OSHA, Code Blue, Fire Safety measures
• Maintains knowledge of, and complies with, established policies and procedures
• Attends all required meetings

PROCEDURE SCHEDULING:

• Calls patients and schedules radiology and/or surgical procedures in a timely manner
• Notifies OR scheduling for procedure time confirmation
• Types information in the computer under the appropriate physician’s schedule.
• Instructs patient on preparation for procedure
• Supplies patient with teaching materials and brochures
• Documents all information in patient’s chart (If it’s not documented……it’s not done.)
• Assembles appropriate facility OR packet and consent
• Delivers the chart to precertification department in a timely manner being especially aware of timing for “urgent” or “add-on” procedures or immediate changes in the schedule

JUDGEMENT AND DECISION MAKING:

• Demonstrates good judgement and reasoning when investigating and solving problems
• Seeks guidance and direction in the performance of responsibilities and duties

RELATIONSHIP WITH OTHERS:

• Maintains cooperative working relationships with all RGI staff and providers
• Promotes a high degree of morale and positivity within the office, including cooperation, communication, and coordination between this job and other RGI jobs
• Demonstrates ability to tactfully and calmly handle difficult situations

PLANNING AND TIME UTILIZATION:

• Consistently shows ability to recognize and deal with priorities.

INITIATIVE:

• Performs all duties in an independent manner with minimal direction and supervision
• Recognizes and performs duties which need to be performed, although not directly assigned.

ATTENDANCE AND RELIABILITY:

• Does not abuse or take advantage of sick time
• Regular attendance is a necessity
• Reports to work as scheduled and is able to complete all functions of job
• Always provides proper notification and advance notice of absences
• Reports to work, is at the assigned station, and ready to work at proper start time

• Returns from 30-minute lunch on time

OTHER:

• Maintains a well-groomed appropriate appearance
• Maintains a clean, well-kept work area
• Maintains a continuing education record which includes two (2) continuing education in-services per year, 100% attendance office staff meetings per year, and 100% nursing department meetings per year

• Performs other duties as required by the Director of Nursing

NOTE:

• All staff will be sufficiently in-serviced to each procedure prior to performing that task.

SUMMARY STATEMENT:
This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job; it is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluation, and for establishing performance standards.

Edit jobStatus: ClosedView public job page

DetailsCreated: May 17, 2022Views: 384Candidates: 27 total

Budget
Job Budget: 25.00 (USD) daily
Cost: 0.00 (USD)Edit job budgetView cost and performance

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Uniform allowance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Lancaster, PA 17601: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location