Pro Dealer Sales Account Manager

Responsible for establishing, selling, servicing and maintaining ProDealer accounts in support of the corporate growth objective. In addition, responsible for developing strategies, programs and promotions that will result in significant product sales growth with Pella’s ProDealer accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING: (Other duties may be assigned:

Manage a portfolio of accounts to achieve long-term success. Act as the point of contact with the corporate office and key regional field leadership.

Responsible for ensuring each corporate ProDealer account receives the appropriate level of account management service in support of establishing an ongoing/long-term relationship with this customer. Ensure a high level of customer engagement and satisfaction is maintained.

Responsible for achieving projected sales results from identified accounts resulting in improved national market penetration. Lead the development of program and promotions. Negotiate program elements including pricing, volume rebate and coop program, and marketplace growth initiatives with the accounts/

Responsible for proper communication and market location focus internally and externally. This includes ensuring that the relationships between PDSN, ProDealers and Pella Corporation all remain positive.

Collaborate with field sales team leadership to develop programs and ensure strong execution of account programs.

Builds relationships and collaborates with cross functional teams and external customers to develop, manage and drive account programs and projects.

SUPERVISORY RESPONSIBILITIES

Manages 1 team lead who manages 5-10 Exempt team members. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Five to 10 years prior direct field sales experience with specific experience selling to national/large volume building material accounts is required. General account management experience is preferred.

Competencies needed for this position: Interpersonal skills, Negotiation skills, Seasoned Judgment, Financial Analysis, Strategic Thinking, and Communication

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS

Word, Excel, PowerPoint, Cognos Query.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.