Principal Consultant-Mortgage Lending

Principal Consultant – Mortgage Lending, Infosys Consulting

Infosys Consulting, the management and technology consulting unit of Infosys Ltd, is seeking motivated Banking Consultants. Consulting managers seeking long-term growth and career-enhancing opportunities will find both as part of our team of front-runners in Financial Services Consulting.
The ideal candidate will have a minimum of 12 years’ experience in the Financial Services industry with a strong understanding of commercial or mortgage lending strategies, business, technology and operations including knowledge of products and intermediary service providers. A key focus area would be experience in designing solutions leveraging digital technologies and open APIs for residential or commercial mortgage origination or processing, increasing efficiencies through automation or using ‘best-of-breed’ products. Knowledge and network connections with the Fintech community and the ability to create collaborative partnerships internally /externally is highly desirable.

About the Role
As a Principal, you will lead and manage delivery of engagements aimed at designing and executing business strategies for our clients, being responsible for quality, budget and staffing, working closely with senior client stakeholders. You will contribute to the firm’s development by guiding and mentoring teams and sharing knowledge. You will be recognized as an expert in your respective domain and contribute to advancing Infosys Consulting’s thought leadership in the industry.

Consulting Delivery

• Lead the design and delivery of client advisory, solution delivery and organizational transformation engagements in standalone projects or as part of wider client programmes
• Advise clients on strategy and detailed use cases by leveraging insights from industry best practices
• Lead and manage a team of consultants to develop concise and practical strategies, roadmap and/or re-engineering program recommendations with a clear implementation path
• Oversee the formulation of hypothesis / client problem statement, identification, analysis and interrogation of related data and synthesize the key outcomes and resulting recommendations
• Seek out client input in a structured manner to better understand needs and develop ideas for how to meet those needs
• Collaborate with clients to define long-term vision, goals and strategies, help identify and design downstream product, operational and technology initiatives
• Direct teams of global consulting, IT professionals & subject matter experts in establishing comprehensive business and functional requirements, then translating those requirements into actionable project initiatives with associated metrics
• Play a key liaison and coordinator between the business, product, technology, senior management, vendor teams and other members of the change programs

Practice Development

• Provide insights on new and emerging best practices in Banking and contribute to the development of service offerings
• Work with other practice members to support Infosys Consulting thought leadership activities and develop innovative assets, including differentiated points of view and methodologies
• Build social networks that enable knowledge and information flow and stay abreast of market trends and how banks need to respond
• Prepare thought papers and participate in industry conferences and forums
• Contribute to practice growth and vitality through roles such as recruitment, training and retention

People Management

• Coach and develop junior team members to deliver quality results and promote professional development
• Participate in and contribute to practice training activities

Business Development

• Lead small, medium sized sales pursuits and business development activities ranging from creation of client proposals to formulating commercial constructs / contracts
• Develop and build relationships at senior management and CXO levels
• Formulate and present Infosys Consulting propositions and service offerings

Basic Qualifications

• Bachelor’s degree or foreign equivalent required
• Minimum 12 years of relevant experience with at least 5-7 years of management consulting experience at a top-tier consulting firm
• Demonstrated ability in defining, mobilising and delivering complex change programs in large organisations
• Strong background of leading teams, comprising both client stakeholders, operations, business and technology specialists
• A demonstrable ability to translate business objectives into operational and technology requirements with the commercial acumen to create supporting business cases
• Excellent presentation and facilitation skills with ability to build relationships at senior management and CXO levels
• Successful business development history including exposure to each of the various aspects of a typical sales cycle
• Must be willing and able to travel up to 80%, depending on client requirements
• U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time
• Live to within 2 hours’ drive time or be willing to relocate to one of the following Infosys hub offices - Atlanta, GA; Boston, MA; Chicago, IL; Dallas, TX; Houston, TX; Raleigh, NC; Bridgewater, NJ; New York City, NY; San Francisco, CA; Seattle, WA

Preferred Qualifications

• MBA or equivalent advanced degree
• 5-7 years of experience in working on one or more of the following segments in banks or lending firms – digital banking operations, consumer credit / lending or mortgages, working either directly with a financial services firm or consulting organization
• Excellent business understanding of retail / commercial banking / credit card functions to help transform client operations
• Experience of working on strategy definition, product pricing, new product roadmap and blueprint engagements
• Experience of leading programs where stakeholder engagement is a key requisite to achieving successful program/project delivery
• Proven ability to deliver under tight deadlines and challenging constraints
• Ability to collaborate within the firm and leverage existing resources
• Working knowledge of agile methodologies
• Demonstrate thought leadership, ability to conceptualize and drive new solution / service offerings and take them to market
• Ability and willingness to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary

About Us
Infosys Consulting is a global management consulting firm helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at www.InfosysConsultingInsights.com.

EOE: Minorities / female / disability / veteran / sexual orientation / gender identity / national origin