Premium Research & Data Administrator

If you read the below description and feel this position excites you, but your experience does not add up 100%, we encourage you to still apply and tell us why! We look forward to learning what makes you passionate and purposeful.

Do you pay attention to the tiniest details, love solving puzzles, and enjoy communicating through a help first customer-centric style? If this sounds like you, our Premium Data Collection team wants to chat. It takes a unique person to enjoy both data accuracy and constant communication. In this role, you will learn how to use construction databases, how to research project information, and will contact (through phone calls and email) construction companies nationwide to fill in missing information.

We’re on a mission to make the construction industry a level playing field by thoroughly researching project data for our customers. Construction project data is fluid, messy, and sometimes obscured by red tape. We correct wrong data, fill in the gaps, and maintain accuracy and efficiency through steady communication.

Duties and Responsibilities:

• Searches property information through online county websites, other internal and external tools
• Interacts with our customers and construction companies by telephone and email
• Works on deadlines prioritized by our SLA with our customers
• Updates job information in our database through data entry
• Corrects inaccuracies and fills in gaps based on our customer’s data

We’re looking for a team member with the following attributes:

• You’re a proactive problem-solver
• You aren’t afraid to get analytical
• You’re attentive and precise in your work, with strong attention to detail
• You work at a quick and efficient pace
• You enjoy thinking on your feet and maintaining a customer service perspective in each interaction.
• You’re hard-working, and not afraid to get out of your comfort zone
• You’re comfortable with a routine, and can be given tasks and a schedule, and stay on track
• You enjoy learning a new tool or software and lean into new opportunities to create efficiency with tech
• You enjoy working on your own, but like having a team to bounce ideas and questions off of

About Levelset

Levelset has been named one of the "Best Places to Work" by New Orleans CityBusiness three years in a row for our mission-driven culture and commitment to internal and external growth. Backed by venture funding, we are growing rapidly and looking for new exciting team members to add their unique talents to our mission. We empower contractors to always get what they earn, and our software platform makes lien rights in the construction industry simple and stress-free, so contractors and suppliers can get paid.

Why Levelset

• With a newly distributed workforce, we make engagement and employee wellness even more of a priority. We want you to love your job!
• We believe professional growth (i.e. building your skills) is essential. Working here provides the opportunity for increased responsibility, continuous learning, and more.
• We have a very welcoming culture that starts at the top with our CEO.
• Nothing is a secret here, we think honesty and transparency create a productive workplace.
• Recognition for hard work and demonstrating our core values is important to us.

Benefits

• Competitive health benefits, including mental, emotional, and behavioral health benefits and an easy-to-use Employee Assistance Program.
• Flexible sick & personal leave policy needed for health, family, and parenting during this tough time.
• Open vacation policy - we do require employees to take a minimum of 5 days off in a row each year.
• Subsidized International Travel- we subsidize international travel starting at 6 months, and increasing each year
• Equity, per company’s general stock grant plan
• 401k account through Betterment which allows you to seamlessly save money for retirement directly from your paycheck
• Learning and Development Opportunities - including reimbursements for books, Coursera online courses, and opportunities to learn through outside speakers and our employee resource groups - not to mention opportunities to learn new skills from your colleagues

We are committed to fighting injustice throughout the construction industry, and fairness is key to our company's purpose. We are an equal opportunity employer and value diversity at our company. We do not discriminate.

Applications with the domain “www.realquest.com” added in the “Website, blog, or portfolio:” field of the job application will be put at the top of our application list.

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