Practice Coordinator Surveillance Occ Health

Primary City/State:

Mesa, Arizona

Department Name:

Surveillance Spprt Svcs-OccMed

Work Shift:

Day

Job Category:

Clinical Support

Banner Occupational Health Clinics are medical clinics specializing in worker's compensation injury care, drug testing, alcohol testing, physical examinations, Department of Transportation exams and Occupational Safety and Health Administration (OSHA) mandated exams. Employers and employees alike benefit from reduced absenteeism and turnover, increased productivity, morale and job satisfaction and are less likely to become sick or injured.

POSITION SUMMARY
This position works to ensure the efficient and effective operation of the practice, including general office administration and daily operations. This position may also be responsible for assisting clinicians and nursing staff in providing medical care and utilizes specialized knowledge, judgment and skills necessary to provide appropriate patient care.

CORE FUNCTIONS
1. Assists with the smooth operations of the practice and ensures quality patient experiences. May supervise and provide direction to non-physician staff.

2. Responsible for the daily workflow of the office. This may include direction, orientation, educational needs, performance reviews and disciplinary functions of designated staff.

3. Assists in the resolution of operational and administrative issues and conflicts in a prompt and efficient manner.

4. Covers front and/or back office functions. May also administer medications in accordance with established policies and procedures or as directed, and consistent with demonstrated competencies and state scope of practice.

5. Develops and maintains effective working relationships with staff, providers, and other departments. Serves as a role model and resource person for providing quality patient care and patient information as needed.

6. Assists in maintaining office policies and procedures in accordance with physician requirements, facility and system policies and procedures, standard practices of the profession, and related regulatory requirements.

7. Assists with ordering, tracking and maintaining product inventory and replenishing and dispersing supplies to ensure all areas are appropriately stocked and supplies are readily accessible.

8. Assists in maintains a clean, functional environment. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

9. This position has a strong understanding of the daily workflow of the practice and functions autonomously to provide guidance to ensure quality patient experiences and efficient practice operations. This position is required to have working knowledge of referral and authorization processes and must have the ability to navigate a variety of separate computer programs at any given time and handle multiple demands on time. Internal customers include all patients, staff and clinic providers. External customers include the community, vendors and non-clinic providers and facilities.

MINIMUM QUALIFICATIONS
Requires a level of literacy and basic math skills as normally demonstrated at the level of a high school graduate.

Certain assignments may require current certification as a Medical Assistant, Nursing Assistant or current LPN license.

Requires a level of knowledge and ability normally demonstrated by at least two years experience in a physician's office or medical environment. Requires excellent communication and organizational skills.

PREFERRED QUALIFICATIONS
Associate's degree preferred.

Additional related education and/or experience preferred.