Position: Bilingual English And Mandarin Marketing And Sales Associate

About Us

Nature Medic LLC is a supplement company founded in August, 2014 and has been exceptionally growing and becoming the leading player in Fucoidan supplement segment in the world. We are looking for an energetic, creative, well-organized, self-motivated team member with demonstrated experience in online and offline marketing and customer management. This position will support mainly Chinese market that requires bilingual Mandarin and English. Please visit our website at www.naturemdc.com for more company and products information.

Job Responsibility

· To handle inquiries in a professional manner by different medias and platforms (e.g., telephone, email, and social media) providing a consistent and high-quality customer services and products knowledge to customers. Handle and follow up online and offline orders, packing order, ensure order delivery on time.

· Well-structured in Chinese writing. Creating and publishing posts in different media/sales channels such as Facebook, Instagram, WeChat and blog etc. for driving online sales.

· Maximize brand awareness and leads generation including Google, Facebook, Instagram, WeChat etc. Develop all digital advertising ads to achieve desired goals. Monitor and evaluate campaign performance, assess digital campaign trends, prepare, and handle reporting/data analysis & identify growth opportunities.

· Manage and follow up Amazon order. Handle inquiries in Amazon Seller Central. Monitor and evaluate campaign performance.

· Explore and identify new channel expansion opportunities to reach our potential customers.

Requirements

· Native in Mandarin Chinese (Must) and advanced in English

· Proficiency in MS Office and Chinese Word processing

· Working experience in digital acquisition activities managing audience under e-commerce/ business social media environment , preferred

· Knowledge of Google Analytics, or similar reporting, preferred

· Basic skill of Photoshop, Illustrator, video making and editing, preferred

· Able to work on multiple tasks

· Ability to initiate and complete a project

· Professional attitude and appearance, detail-oriented with strong problem-solving skills

· Strong teamwork and organization skills

Benefits

· Health, Dental, Life Insurance

· Lunch provided on Mon, Wed, Friday

· Paid Vacation

Job Type: Full-time

Pay: $35,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to Commute/Relocate:

• Torrance, CA 90504 (Required)

Education:

• Bachelor's (Preferred)

Language:

• Chinese Mandarin (Required)

License/Certification:

• Driver's License (Preferred)

Work Location:

• One location

Paid Training:

• Yes

Management:

• Team Lead

Typical start time:

• 9AM

Typical end time:

• 6PM

Company's website:

• www.naturemdc.com

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place