Portfolio Manager

Compensation: $65,000 - $73,000
Benefits: Medical HMO, dental and vision insurance is free for employees!!

Company Summary

Everyone has the right to a quality, affordable home. At Community Roots Housing, this truth drives our work. By embracing community-led development and engaging in deep-rooted partnerships, we’re fostering vibrant, equitable communities where everyone has access to safe, affordable and welcoming homes. Today, nearly 50 apartment buildings – over 2,000 residents - we continue our commitment to build community with and for people. We are a top performing, high-capacity not-for-profit corporation with an innovative portfolio throughout the Seattle area. Our buildings have won numerous awards from HUD, Urban Land Institute, Affordable Housing Finance Magazine, Future wise and other community development awards.

We are intentional in our hiring processes, seeing it as a chance to interrupt the cycle of racial and economic injustice that limits communities from accessing employment, building skills and investing in their own leadership development. We prioritize applicants who have firsthand experience in navigating the many systems that our residents face which impede their opportunities for success, as majority low-income, LGBTQ, and people of color.

Job Summary

Community Roots Housing is looking for a Portfolio Manager who will be responsible for directing all day to day phases of building operations, including responding to any emergencies in a manner that conveys confidence in both the employee and the tenant for a portfolio of buildings. This position supervises multiple property managers and may supervise some administrative staff. The Portfolio Manager will work closely with the Director of Property Management (DPM), Senior Portfolio Manager (SPM) Site Managers (SM), Asst. Site Managers (ASM) and Maintenance Service Program (MSP).

Duties and Responsibilities
Supervisory

• Oversee the hiring process for all site staff.
• Review and approve timesheets.
• Approve overtime hours that bill to the site budgets.
• Supervision of staff including training, performance reviews, promotions, disciplinary action and terminations.

Tenant Management

• Respond to tenant complaints in a timely manner.
• Notify RSM of tenant needs.
• Process evictions for non-compliance of lease.
• Supervise re-certifications with SM and L&O Manager.

Maintenance

• Work with Asset Manager on capital needs.
• Meet with vendors and/or MSP staff to review cost estimates.
• Manage procurement process for building repairs and replacement work.
• Coordinate unit turnover work with Site Managers and MSP.
• Inspect and approve all work at the buildings.
• Participate in annual inspections.
• Coordinate implementation of the Preventive Maintenance Plan for the buildings.
• Respond to building emergencies after hours as needed.

Financial

• Approve purchases, code and approve all invoices.
• Responsible for the day-to-day operations and financial management of the properties.
• Work with site staff, leasing and maintenance to maintain 4% or lower vacancy rates.
• Review and approve month end reports.
• Review AR’s monthly with SM.
• Participate in rent increase process.
• Develop annual property budget.
• Process HAP renewals.
• Other duties as assigned

Minimum Qualifications:

• High School Diploma or GED.
• Three years of property management experience.
• Two years experience supervising multiple staff.
• Strong understanding of the Landlord tenant act and Fair Housing law.
• Strong oral and written communications skills in English.
• Must own or have access to reliable transportation for regular use on the job.
• Intermediate skill with Microsoft Office applications (Word, Excel and Outlook).
• Ability to problem solve independently and demonstrated ability to meet deadlines
• Knowledge of routine building maintenance.
• Experience working with a diverse population.
• Ability to work in a team environment.
• Self-starter with the ability to organize time efficiently and prioritize tasks.

Preferred Qualifications:

• Knowledge of HUD or Tax Credit rules and regulations.
• Managing green building practices.
• Knowledge of Boston Post software.
• Affordable housing experience.
• HUD COS or BOS certification.
• Experience working with case managed units.
• Experience with vendors and contractors.
• Experience with financial reports and budgets.

Community Roots Housing is an Equal Opportunity Employer. Candidates of color, LGBTQ candidates, women, candidates with disabilities and candidates of all religions and national origins are strongly encouraged to apply. Community Roots Housing is a “Ban the Box” employer. However, per Federal Department of Housing and Urban Development requirements, any candidate selected for this position must undergo a criminal history background check prior to employment.