Porter

Job Description: The Porter is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. Porter is also responsible for make-ready process in a manner consistent with the property’s operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Job Responsibilities: Community Maintenance

Responsible for cleaning, trash removal and general maintenance of grounds and residential areas including make-ready units and common areas

Respond to resident/management requests and work orders for community common areas, buildings and units in timely manner

Ensure all repairs and replacements necessary for community common areas and units

Responsible for daily clean up pf the exterior of the community including grounds, breezeways and all common areas

Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs

Inspect grounds, building and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns

Maintain preventative maintenance program that extends the life of the community while minimizing future repairs

Responsible for understanding and following Asset key policy

Maintain well-organized and property stocked maintenance shop while adhering to safety standards and OSHA guidelines

Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices

Participate in unit inspections as requested

Report any observed violations of community rules and regulations to Maintenance Supervisor and/or Community Manager

Utilize property resources, equipment and supplies economically

Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager
Customer & Resident Relations

Manage excellent customer service and monitor service request turnaround and responsiveness

Projects a favorable image of the community to achieve property objectives and public recognition

Ensure consistency in dealing with residents on all matters

Enforce policies of the community that are delegated by immediate supervisor

Education/Experience :
High School Diploma or Equivalent

Ability to understand and perform all on-site software functions; basic computer skills required.
Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements:
While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information: This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.