Port Of Oakland Truck Dispatcher

Benefits: Full Health Benefits, Employee Assistance Programs, 401k with Company Match, and Paid Time Off

Quik Pick Express LLC is a leading end-to-end global supply chain logistics provider to the top freight forwarders, beneficial cargo owners, and Fortune 500 companies in the US. Established in 1988, Quik Pick Express has grown to be one of the most comprehensive logistics companies serving the import/export community, providing drayage, trucking, warehousing, transloading, heavy lift, heavy haul, pick and pack, kitting, freight consolidation, fulfillment, or just about anything our customers need.

At Quik Pick Express, LLC, we believe in helping our team members blossom in their roles and helping them achieve their professional goals. We believe in doing what’s suitable for our employees, whether that be in training, professional advancements, or personal growth.

Our goal when hiring is to retain great people who embrace excellence and live our culture. We are an Eco-friendly green company that continues to grow our business to ensure sustainability for our people and shareholders.

JOB SUMMARY

We are looking for a reliable, experienced Drayage Dispatcher to help create trucking routes that keep costs down but meet customer scheduling needs. The Dispatcher will be responsible for using the latest routing software to establish daily trucking routes that make required stops outlined in customer contracts. The successful candidate for this position needs to adjust to last-minute changes and work with drivers to schedule emergency pick-up or delivery for new or established clients when necessary.

ESSENTIAL FUNCTIONS

• Develop delivery routes and maintain contact with drivers throughout the day
• Collaborate with management to modify daily routes to accommodate the needs of customers
• Monitor driver activities – (via Fleetlocate / Spireon system to keep customers updated on the progress of container extraction, delivery, and/or in-gate.)
• Cultivate strong relationships with drivers and customers to reduce the stress that comes with last-minute schedule changes
• Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries
• Updating/ data entry of Trinium (TMS) with accessorial (Terminal WT, Split terminations, Stop offs, etc.)
• Troubleshoot problems at terminals and communicate with customers to ensure timely extraction of units
• Maintaining a good working relationship with the drivers (driver retention).
• Identify and process hazardous loads, assuring that all appropriate documents needed to conduct the move are submitted
• Managing and tracking multiple customers and their containers
• Provide daily status updates to customers
• Coordinate and communicate pick up and deliveries with dispatchers, outside vendors, terminals, Warehouse Operations, and customers
• Proper timekeeping and dispatching drivers to meet terminal appointments.
• Properly performing data entry on LCL and TL work orders / Delivery Orders.
• Checking loose freight availability.
• Troubleshooting issues appointment, pier pass, refusing empties, etc.
• Other related duties as assigned

Required Skills/Abilities:

• High school diploma/GED required
• Flexible work schedule-Required
• Strong knowledge of the roadways throughout the immediate area
• 2-3 years experience as a Drayage Dispatcher
• Ability to work in a team environment in high-pressure situations
• Strong written and oral communication skills are essential
• Knowledge of Trinium system (preferred)
• 2-3 years logistics industry experience
• 2-3 years of LTL experience

PHYSICAL REQUIREMENTS:

• Must be able to lift up to 15 pounds at a time
• Must be able to work in hot and cold climates and in an environment with loud noises

STATUS

• Full Time/non-exempt

Quik Pick Express, LLC (QPE) is committed to a diverse and inclusive workplace. QPE is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday
• Night shift

Work Location: One location