Policy Compliance Analyst

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job analyzes streams of data; identifies and communicates business results, trends, and compliance issues; and presents compliance solutions to leadership. Serves as an administrator in the software system that maintains organization's policies and operational standards. Performs compliance research, integrates data for new facility sites, assists system users with available data requests, and prepares reports. Educates employees on features and data within the software system.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

Required - Bachelor’s degree in technology, healthcare, business administration or related field.

Work Experience

Required - 2 years of experience in data analytics, systems design or process improvement.

Preferred - 2 years of experience in healthcare compliance, technology, operations, regulatory compliance, risk management, audit, law, or similar field.

Certifications

Preferred - Certified in Healthcare Compliance (CHC), Certified in Healthcare Privacy Compliance (CHPC), Certified in Healthcare Research Compliance (CHRC), Certified Professional Coder (CPC), Certified Coding Specialist (CCS) or other related certification.

Salesforce Certified Administrator certification.

Project Management certification.

Knowledge Skills and Abilities (KSAs)

• Excellent problem-solving skills and ability to work with large-scale, complex datasets and pay strong attention to detail.
• Analytical skills and ability to read, comprehend and summarize complex documents, gather information, understand problems, and seek out cause-and-effect relationships that identify underlying issues or problems.
• Advanced Excel skills (Macro, Pivot Tables, VLOOKUP’s) and ability to retrieve and analyze data using Excel, Salesforce.com, other CRM or data management/BI systems.
• Strong interpersonal skills and ability to interact with individuals of diverse cultural backgrounds, of all ages, and at all levels within and outside the organization in a positive, effective manner.
• Basic knowledge of compliance concepts, applicable laws and regulations, business risk, effective risk management techniques and auditing, compliance's role in corporate governance and its key relationships with the audit committee, board, and executive and operating management.
• Strong verbal/written communication and data presentation skills.
• Time management/project management skills and ability to effectively manage time, conflicting priorities, self, stress, and professional development and work independently with limited supervision.
• Ability to demonstrate integrity and exercise unprejudiced and unbiased judgment on behalf of the organization.
• Ability to travel throughout region and between facilities.

Job Duties

• Ensures that all performance, documentation, follow-up and organization is conducted in accordance with department standards.
• Uses various data streams to analyze data and communicates business results and trends that relate to compliance performance and exclusions and sanctions monitoring.
• Identifies opportunities to automate and/or improve an existing process, determines process improvement solutions and recommends system enhancements.
• Helps design and implement reports and dashboards in software platform to deliver actionable data to compliance management and executive leadership.
• Provides Salesforce-based software administration including customizing and implementing profiles, roles, security settings, sharing rules, permission sets, custom objects, custom fields, page layouts, workflows, validation rules, alerts, dashboards, reports, etc.
• Supports in-services and other educational services to organization, management, and employees regarding risks, controls and compliance-related matters.
• Uses, revises and summarizes reports relating to exclusions and sanctions monitoring.
• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

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