Phlebotomy Supervisor

  • Full-Time
  • Portsmouth, NH
  • Labcorp
  • Posted 3 years ago – Accepting applications
Job Description

Are you seeking an opportunity that makes a difference? Are you passionate about leading teams/people? Do you want to have an impact on improving health and people's lives? If your answer is "yes", then we invite you to become a Phlebotomy Supervisor with LabCorp!

From leading our Phlebotomists, to going above and beyond to ensure all patients and clients have an optimum experience, as a Phlebotomy Supervisor you will plan, manage and direct all aspects of our LabCorp patient service centers and designated client locations.

Responsibilities:

  • Supervise a team of 25 phlebotomists working in Patient Service Centers and/or physician's offices in Northern New England (New Hampshire & Maine)
  • Manage patient flow, wait times, and inventory levels and information logs
  • Monitor monthly productivity and report any deviations as necessary
  • Coordinate phlebotomists' schedules through resourceful and creative thinking
  • Perform operational duties such as payroll, monthly schedules and performance appraisals
  • Partner with Human Resources regarding employee relations issues and disciplinary actions
  • Hire and train phlebotomists to fill any open positions
  • Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
  • Provide exceptional customer service to all patients and clients
  • Assist in the set-up of new Patient Service Centers or Client Offices
  • Provide resolution of any patient or client issues
  • Perform, collect and prepare specimens when needed
  • Travel to additional sites as necessary
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