Pharmacy Technician - Golden Valley, MN

With hundreds of pharmacies across the country, a career with Genoa Healthcare means you’re part of changing the lives of those with behavioral health and other complex conditions. People with serious illnesses – and those who care for them – have incredibly moving stories, and at Genoa we are their partner. We partner with community-based providers and others so they get the right medications and are able to follow their treatment plans.

We are part of OptumRx (and UnitedHealth Group) , which is a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your life's best work.(sm)

We are seeking a Pharmacy Technician that will work under a pharmacist’s supervision and collaborate with the Care Center team and other team members in support of Genoa Healthcare’s clients and patients. This Pharmacy Technician role differs from retail in that we are not a dispensing pharmacy. This position is ever evolving as the company grows.

The Pharmacy Technician is a call center position primarily responsible for supporting the Care Center and Clinical Services staff in all aspects of medication management services and clinical programs, including telephonic patient outreach, project coordination, scheduling call back appointments, coordination of care, follow up care activities and adherence encounters.

Primary Responsibilities:

• Support Clinical Services staff with daily patient outreach calls, call back appointment scheduling, contacting providers and pharmacies and other patient care activities as assigned
• Ability to gather medication lists to increase the efficiency of interactions between patients, pharmacists, and other clinical staff.This maximizes the number of patient encounters and eliminates gaps in communication
• Serve as a point of contact for both patients and clinical staff to optimize access to the comprehensive medication management services available in the Care Center
• Maintain department productivity levels for patient satisfaction and performance goals

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma
• Certified pharmacy technician licensed in the State of Minnesota (PTCB preferred or willing to obtain within 12 months)
• 2+ years of experience as a Pharmacy Technician

Preferred Qualifications:

• Experience working for a PBM, Health Plan preferred
• Familiarity with the concept of Medication Therapy Management (MTM)

Soft Skills:

• Excellent written and oral communication skills required
• Excellent time management skills and ability to be self-motivated and driven to achieve goals

Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: UnitedHealth Group, call center, UnitedHealthcare, Optum, OptumRx, Genoa Healthcare, health care, pharmaceutical pharmacy, pharmacy technician, certified pharmacy technician, PTCB, NHA, ExCPT, Golden Valley, MN, Minnesota, hiring immediately, #RPO