Personal Banker I

Be part of something more.

A majority of our time is spent “at work.” We believe that time most meaningful when it’s spent around people who care about you and who challenge you. We hire people who know how to make good decisions, because we won’t be constantly looking over your shoulder—you’ll be empowered to do what’s right for our customers. Most importantly, we’re a partner. We partner with our associates to help them thrive personally and professionally. We partner with our communities and the organizations that support them. And, we partner with our customers to create an experience they won’t find elsewhere.

***This position is located at 1201 Regency Parkway, St. Charles, MO***

Are you ready to be part of something more?

You’re more than a means to an end—a way to help us meet the bottom line. UMB isn’t comprised of workers, but of people who care about their work, one another and their community. Expect more than the status quo. At UMB, you can expect more heart . You’ll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust . We want you to do the right thing, no matter what. And, expect more opportunity . UMBers are known for having multiple careers here and having their voices heard.

UMB Personal Banking and Consumer Services offers financial solutions to customers, who value an individualized relationship and advisory experience. For more than a century, we’ve invested in our people as a resource who can help clients achieve their unique financial and lifestyle goals. We embrace our corporate values of honesty and integrity and contribute to UMB’s continued success.

Inside our branches, you’ll find Personal Bankers eager to assist our customers. As a Personal Banker at UMB, you'll be on the front lines, responsible for delivering on our promise of providing unparalleled customer service. We believe in training our Personal Bankers to be true experts, meaning that in many situations, we hope you'll be able to say "Let me help you with that", instead of "You'll need to talk to someone else for that." UMB's Personal Bankers are known for being on a first-name basis with their customers, with many associates developing a large clientele or growing into other positions across the company.

As we shift our focus toward Inspire Action, we encourage and empower associates to be thought leaders and influencers, going beyond “friendly banker” to step into the role of partner to our customers. If you're hungry to learn and grow, this is a great time to become a Personal Banker at UMB.

How you’ll spend your time:

• Creating and expanding relationships in your community through outbound calling efforts to customers.

• Processing customer account maintenance and standard branch transactions such as: address changes, check cashing, deposits and withdrawals.

• Collaborating with internal partners, such as small business officers, mortgage officers, private wealth manager and others.

We’re excited to talk with you if:

• HS diploma or equivalent

• 1-year previous customer service or retail experience

• Ability to received NMLS registration within 90 days of start date

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com or call 816-860-7972 to let us know the nature of your request.