People Operations Director

Overview
As a part of our HR team, you will play a dynamic role in multiple functions spanning employee relations, compliance, compensation, benefits, performance management, employee development, and documentation of processes. The HR generalists report to you. There might not be a typical day for you, so you are comfortable wearing multiple hats and having a range of responsibilities. You bring a can-do, hands-on attitude to everything you do. Working with our Chief People Officer, you will develop and implement talent initiatives to execute our exciting people strategy across the Settlement. Your success in this role will position you to be the successor to the Chief People Officer in 2-3 years.
Strategy and Development

• Strategy: Stay abreast of trends and research relevant to HR and talent management; Conduct employee culture survey; Maintain strong relations with field managers and employees.
• Ensure the implementation of Henry Street’s people strategy within the divisions, including Training & Development, Recruiting & Retention, DEI, and Health & Wellness.

Operations and Employee Relations

• Operations: Maintain employee handbook and HR process manual; Oversee the maintenance of employee records and the production of ad hoc and routine reports in response to funder requests and to measure HR effectiveness.
• Employee Relations: Provide advice and coaching to managers regarding workforce practices, organization design, policies, and employment laws; Hear and resolve employee grievances; Participate in disciplinary and termination meetings and counsel employees and managers.
• Onboarding and development: Implement onboarding, training, feedback, development, and evaluation programs within the field.

Compensation and Benefits

• Compensation: Ensure competitive and equitable total rewards.
• Benefits: Administer medical and group insurance benefits and claims; Act as a liaison with medical brokers; Administer disability and unemployment policies and claims; Study and assess benefit needs and trends, including recommending benefit programs, obtaining and evaluating benefit contract bids, and awarding benefit contracts; Conduct educational programs on benefit programs; Respond to employee questions regarding benefits.

Your Background
You are a great communicator with a high degree of integrity, accountability, and emotional intelligence. You are committed to, and knowledgeable about diversity, equity, and inclusion.
We value systems builders with well-honed management skills and a commitment to continuous performance improvement and achieving results. Excellent problem-solvers with thoughtful, data-driven approaches to challenges will find a home here.
You have deep knowledge of HR conventions, law, people management and organizational development. You have an innovative spirit. You have a track record of success in leading change, possess excellent judgment, are a good listener, and inspire others. You bring a customer service mentality and you readily gain the trust of both our leaders and staff. You handle sensitive issues with diplomacy and discretion in addition to being a skilled trainer and coach of individuals and groups.
Along the way you know that you’ve picked up a solid knowledge of state and federal employment laws, a bachelor’s degree and logged 5+ years of experience in HR management. SHRM Certification and/or an advanced degree is a plus.
Skills
Required

• Human Resources

Behaviors
Required

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations
Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Location: 265 Henry St, New York, NY 10002, USA

Job Type: Full-time

Ability to commute/relocate:

• New York, NY: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your preferred salary range?