Pediatric Medical Secretary

• Skill in greeting patients with a strong customer service focus.
• Maintain working knowledge of all provider's schedules
• Check in patients for treatment, collecting co-pays, and verifying patient information.

• Schedule patient appointments as needed for window inquiries.
• Verify patient insurance per standards set by billing department.
• Process outgoing mail and distribute incoming mail.
• Prepare initial patient medical record for all new patients.
• Consistently demonstrate ability to respond to changing situations in a flexible manner to meet current needs, such as reprioritizing work as necessary.
• Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the office (organizing, housekeeping, assisting others, etc.).
• Photocopy, fax and file as required.
• Scan all patient forms and documents (HIPPA, registration forms and updates, medical records, consults, progress notes etc.); and maintain appropriate naming conventions for all documents scanned.
• Respond to routine requests for information in a timely manner following procedure/guidelines.
• Maintain work area in a neat and orderly fashion.
• Attend meetings as required.
• Follow OSHA standards regarding bloodborne pathogens and practice Universal Precautions. Adhere to safety guidelines always.
• Demonstrate flexibility to perform duties wherever volume deems it necessary within the office.
• Routinely check telephone encounter and action items. Generate these communication tools as required for every patient interaction.

Job Type: Full-time

Job Type: Full-time

Pay: $16.50 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
All patients and their families who enter the building are required to wear a mask. All staff who will have face-to-face interaction with patients and their families are required to wear a mask. All staff must be fully vaccinated for COVID19.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No