Payment Operations Analyst

The HintMD platform, recently acquired by Revance Therapeutics, is a payment platform for the aesthetics industry geared to power Prestige Experiences in Aesthetics with Products and Services portfolio for our clients. We offer a seamless, simple and smart payment solution that enables physicians to offer patients a premium experience, every time. HintMD is committed to success and our team includes successful entrepreneurs, industry experts and people passionate about making a difference in our customers’ lives.

We are looking for a Payment Operations Analyst who will be responsible for performing underwriting and risk management functions. You will be supporting both the onboarding of our merchants as well as monitor risks associated with their lifecycle on our platform.

Requirements:

• 2 to 3 years of experience in risk management.
• Knowledge of payment industry, underwriting, financial statements, and basic bank and association rules.
• Knowledge of merchant KYC/KYB check process and procedures.
• Experience using third party verification tools.
• Self-starter with ability to solve problems creatively and independently.
• Excellent organizational and analytical skills.
• Takes on new perspective using existing solutions.
• Knowledge of OFAC/AML/BSA rules and regulations a plus.

Primary Responsibilities:

• Request and obtain necessary verification documents to complete underwriting review process, while effectively applying appropriate criteria to prospective merchant applications and adhering to all underwriting policies and Service Level Agreements.
• Form conclusions, summarize findings and make underwriting recommendations.
• Comprehensive review and analysis of individual and company reports including GIACT, Looker, Fiserv Business Track, Tax Returns, Financial statements, etc.
• Evaluate and manage risk to identify suspicious merchant activity and mitigate fraudulent behavior and charges.
• Collaborate with management to proactively work to enhance process and procedures and insure underwriting and AML/KYC regulations remain current, effective, and in-line with partner requirements.
• Actively monitor account base for compliance including, but not limited to: excessive charge backs, documentation and PCI compliance
• Function as a liaison between internal and external customers. Customers may include prospective merchants or upper management.
• Participate in special projects and assignments and performs ad hoc duties as assigned.