Patient Transport Technician M-F 8-5, Some Weekends

ESSENTIAL JOB RESPONSIBILITIES:

Include the following. Responsible for operation of company vehicle for collection, transportation and handover of patients. Ensures a safe environment for patients and equipment in vehicle. Complete cleaning and maintenance activities for company vehicles, transport equipment and durable medical equipment.

Other duties may be assigned.

ESSENTIAL JOB RESPONSIBILITIES:

Include the following. Other duties may be assigned.

• Responsible for the safe and timely transport of patients, medical equipment and patient-related items.
• Maintains consistent communication with Intake/Routing Specialist and Medical Equipment/Warehouse Coordinator.
• Ensure patient safety protocols are strictly followed regarding stretchers, wheelchairs, clamps, seat belts, any other necessary equipment and patient property.
• Ensure appropriate reaching, lifting and handling techniques are followed when moving patients and equipment.
• Responsible for cleaning equipment and loading onto vehicles.
• Maintains standard precautions in contacts with patients and equipment, and maintains integrity of sanitary packaging of supplies.
• Maintains oxygen equipment in accordance with all applicable state and federal laws and regulations.
• Maintains order and cleanliness of warehouse, vehicles, equipment and supplies.
• Delivers, installs, and retrieves materials from patients' homes, residential facilities and other healthcare facilities as required.
• Submits patient delivery orders to appropriate staff for entry.
• Works with patients/families to resolve complaints regarding materials as required.
• Refuses to accept gifts or gratuities from vendors, patients and families.
• Remains in the service area during emergencies, and as appropriate and/or as scheduled, to work up to, during, and after the emergency to assist in providing quality care to all patients/clients. If you reside in a mandatory evacuation area and so must evacuate, or if there are any special family needs that need to be accommodated, management must be notified. Management will be sensitive to those needs but must be kept apprised of your location and a source of contact during an emergency so that, if required, they are able to reach you. (See Policy A/HR-510)

LEADERSHIP SUCCESS FACTORS:

• Communication: Expresses thoughts and ideas clearly. Adapts communication style to fit audience.
• Initiative: Originates action to achieve goals.
• Management Identification: Identifies with and accepts the challenges and responsibilities of management.
• Judgment: Makes realistic decisions, anticipates problems, and develops alternate solutions.
• Planning, Organizing and Controlling: Establishes course of action for self and others to accomplish goals; plans proper assignments of personnel and appropriate allocation or resources. Monitors results.
• Leadership: Uses appropriate interpersonal styles and methods in guiding others toward task accomplishment.
• Work Standards: Sets high goals and standards of performance for self and others. Compels others to perform to their highest abilities.
• Tolerance for Stress: Maintains stability of performance under pressure and/or opposition.
• Innovativeness: Generates and/or recognizes creative solutions in work related situations.
• Delegation: Allocates responsibilities effectively and appropriately.
• Staff Development: Continually develops skills and competencies of team members.
• Organizational Sensitivity: Perceives the impact and implications of decisions on the organization.
• Ethics: Models the highest standards of conduct and ethical behavior; adopt a strong position against fraud, abuse, or harassment toward patients, families, employees and volunteers.

• Regulatory Compliance: Educates and monitors team members about their own and the organization’s responsibilities.

STRATEGIC RESPONSIBILITIES FOR ALL EMPLOYEES:

• Participates proactively in improving performance at the individual, departmental and organizational levels.
• Actively sets goals related to the Strategic Challenges and is accountable for meeting goals at annual evaluation.
• Reports to work and meetings at expected times, prepared to work, and adheres to scheduled hours.
• Utilizes work time effectively and completes quality work in prescribed time using appropriate time management skills and resources.
• Provides superior customer service to all internal and external customers.
• Cooperates and functions as a team member within the organization.
• Exhibits flexibility and demonstrates dependability within the organization.
• Demonstrates courtesy and respect when dealing with fellow staff members, volunteers, and customers.
• Demonstrates willingness to accept responsibility and accountability in assigned duties.
• Demonstrates ability to perform job under stressful situations.
• Exhibits exceptional communications skills.
• Complies with policies, procedures and standard practices.
• Represents Accent Medical professionally at all times through positive customer interactions, exceptional written and verbal communications and appropriate business attire/ personal appearance.
• Complies with all Federal, State, and local government regulations, maintaining a strong position against fraud and abuse.
• Adheres to all safety and security policies.
• Maintains the confidentiality of patients, families, colleagues, customers, and adheres to all HIPAA policies.
• Uses resources in a fiscally responsible manner.
• Promotes Accent Medical through participation in community and professional organizations.
• Shares expertise with co-workers both formally and informally.
• Understands, adheres to and promotes the Accent Medical Mission, Vision, and Values.
• Participates in orienting new employees, volunteers and students.
• Meets or exceeds Quality Improvement Standards and Standards of Excellence in all areas of practice.
• Remains in the service area during emergencies, and as appropriate and/or as scheduled, to work up to, during, and after the emergency to assist in providing quality care to all patients/clients. If you reside in a mandatory evacuation area and so must evacuate, or if there are any special family needs that need to be accommodated, management must be notified. Management will be sensitive to those needs but must be kept apprised of your location and a source of contact during an emergency so that, if required, they are able to reach you. (See Policy A/HR-510)

AFFILIATED LIMITED LIABILITY COMPANIES

To the extent requested by Hospice of Marion County, Inc., pursuant to both the terms of HIPAA and pursuant to written agreement with any of Hospice of Marion County, Inc.’s solely owned limited liability companies shall provide all the previously enumerated Essential Job Responsibilities, Leadership Success Factors, and Strategic Plan Responsibilities, for each or all of the limited liability companies Florida Palliative Equipment, LLC, DBA Accent Medical, and Center for Comprehensive Palliative Care, LLC.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have a Valid Florida drivers License, maintain current auto insurance coverage and have access to a reliable automobile.
• Ability to work unsupervised in the field, exercising discretion and independent judgment.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and governmental regulations, as well as documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers, patients/families or employees.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to operate a facsimile, copy machines, computers and other common office machines, with working knowledge of MS Word, Outlook, Excel and other software appropriate to positions.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must frequently lift and/or move up to 165 pounds using the appropriate equipment when possible.
• Physical ability to access any home, hospital, Nursing Home, Doctor’s Office, or Assisted Living Facility.
• Ability to communicate with customers and provide feedback.
• Frequent mobility in and out of offices and buildings.
• Frequent use of hands and arms to reach, lift, carry and move objects.
• Specific vision abilities required by this job include close vision, distance vision, night vision and color vision.
• Possible contact with communicable diseases.

• Frequently works in outside weather conditions.
• Noise level in work environment is usually moderate.