Patient Services Representative

Summary:
The Patient Services Representative supports the Office Manager in our busy practice. This full-time position involves administrative and billing responsibilities.

Role and Responsibilities:

• Greeting patients and visitors; answering or referring inquiries
• Patient intake and check-out procedures
• Obtaining all appropriate consent forms
• Scheduling patient visits and tests
• Collecting co-pays and balances
• Requesting prior-authorizations
• Interfacing with commercial and federal/state payers to verify patient coverage
• Entering patient data into PMS and EMR systems
• Filing medical charts
• Maintaining a clean and organized reception area
• Assisting other administrative/clinical staff as needed
• Compliance with all practice procedures and protocols

Essential Qualifications:

Education: High School Diploma or equivalent; Bachelor’s degree preferred.

Experience: 1-3 years’ front desk experience in a medical office setting required; Ophthalmology experience preferred.

Knowledge/Skills/Experience:

• Knowledge of insurances and front-end billing procedures
• Superior level of customer service and friendly demeanor
• Excellent computer skills – requirement of MS applications – MS Word, Excel, PowerPoint
• Meticulous attention to detail
• Outstanding verbal and written communication skills
• Ability to multitask and work in a fast-paced environment

PRISM Vision Group is an Equal Opportunity / Affirmative Action employer. Candidates are selected solely on the basis of legally permissible job-related criteria without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.