Patient Services Representative - Full Time

Thank you for considering a career at Bon Secours!

Provide support in outpatient clinics with up to 2100+ visits and up to 20+ therapists under the supervision of an Office Coordinator, Site Coordinator, or Practice Supervisor. Oversees invoice submission to AP; Copay Collection to include projected goal assessments; Maintains Connect Care Work queues for fast billing and revenue turn around; Medicare documentation tracking; Medicare Cap tracking; Connect Care registrations; Rehab care Smart system registrations; Monitor clinic productivity and goal completion; Maintain patient records and ensure HIPAA compliance and data accuracy; Verification of insurance eligibility and benefits and review information with every patient; Obtaining authorizations as required by payer; Managing up to 20+ therapist's schedules, Scheduling patient appointments; Answering phones; Faxing, Filing and general office duties; Maintain referral log ensuring all data is up to date and accurate; Provide highest level of customer service at all times.

All employees are responsible for extending the mission and values of the Sisters of Bon Secours by understanding each customer, treating each patient, staff member, and community in a dignified manner with respect, kindness, and understanding and subscribing to the organization's commitment to quality and service.

JOB REQUIREMENTS:

1. High School graduate with two years in a secretarial position.

2. Ideal candidates will have experience with billing, collections, ICDM-CPT coding, posting charges, data entry, knowledge of medical terminology preferred but not required.

3. Must be proficient in the use of software systems including Microsoft Excel, Word, and Outlook.

Bon Secours is an equal opportunity employer.

We’ll also reward your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• An employer-matched 403(b) for those who qualify
• Paid time off
• Educational Assistance
• And much more

Bon Secours is an equal opportunity employer.

We’ll also reward your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• An employer-matched 403(b) for those who qualify
• Paid time off
• Educational Assistance
• And much more

Scheduled Weekly Hours:

Work Shift:

Department:

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.