Patient Services Coordinator

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Summary of Duties:

The Patient Service Coordinator is responsible for coordinating daily patient flow and provides support services such as triaging patient telephone calls to medical staff, scheduling appointments, registering patients, maintaining patient records, assembling patient charts and initiating and processing patient charge documents. The Patient Services Coordinator is to a ct as primary contact and liaison between general public, clients, referring veterinarians and Veterinary Teaching Hospital personnel. Coordinate patient care needs of clients within the hospital and oversee the day-to-day operation of the unit. Multiple positions are available and will provide these services as "float" positions throughout the hospital as needed. Flexible schedule may be required.

Required Qualifications:

High school graduation or equivalent AND three years of general office experience or two years of office or customer service in a healthcare setting; OR equivalent education/experience.

Preferred Qualifications:

• Experience working in veterinary clinic/setting.

• Experience providing coordination and support activities to clients and clinicians.

Additional Information:

Monthly Salary: $2,929.00
FTE: 100%
Permanent/Project: Permanent

Position Term in months: 12

City, State, Zip: Pullman, WA, 99164

Area/College: College of Veterinary Medicine
Department Name: Veterinary Clinical Sciences

Department Link: vcs.vetmed.wsu.edu
Background Check: This position has been designated by the department to require a background check.

Position Closes: Applicants must submit their completed application by August 30, 2021 at 11:59 p.m.

Special Instructions to Applicants: Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Applicants are required to include contact information for professional references within the application.
Required Documents:
1) Resume
2) Cover letter

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WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu .