Patient Service Representative

Clinic/Department: COVID Vaccination Clinic

Job Description:

• Under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and eligibility verification, scheduling and telephone management
• Provides front desk support and customer service satisfaction to patients in a courteous and professional manner in accordance with performance standards
• Ensures patients have been greeted, verified and have been checked in for their appointment
• Responds to requests from patients, family members, physicians and staff members within a timely matter
• Offers additional assistance and communicate to staff if special needs are required for a patient, such as wheelchair access, interpreter, service animal or other special needs
• Provides and explains applicable waivers, paperwork, signatures needed for appointment
• Scans copy of patient's photo ID, insurance card and/or waiver when needed

Please note: this is a 3 month contract with possibility to extend.

Job Types: Full-time, Contract, Temporary

Pay: $18.00 - $19.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• medical administration: 1 year (Preferred)

Contract Length:

• 3 - 4 months