Patient Representative - FT E/N - 3pm-3am Monday, Tuesday, Wednesday

Facilitates a positive Emergency Department and patient experience by serving as a liaison between the patient and medical staff. Helps to foster open communication and a positive team relationship between medical staff, patients, and their families. Helps to promote a professional atmosphere in the Emergency department as well as focusing on excellence in patient care and customer service. Helps to problem solve with patients and their families to help diffuse potential problem situations within the Emergency Department.

Be at your best with an organization that equips you to do so. Whose people unite in making lives better. At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.

Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.

Education: Bachelors degree required, preferably in a Social Science or related field.

Experience: One to three years experience working with the public required. Healthcare experience preferred. Ability to speak multiple languages, especially English and Spanish, helpful.

Licensure/Certifications/Registration: BLS certification required.

Other Minimum Qualifications: Excellent interpersonal and communication skills required.

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment: Unwavering in our quest for exceptional quality and service.

Compassion: Putting heart into everything we do.

Courage: Doing what’s right for our patients without question.

Curiosity: Fostering creativity and innovation in our pursuit of excellence.

Requisition Number: 61533
Employment Status: Full time
Location: CRMH - Carilion Roanoke Memorial Hospital
Shift: Evening/Night
Shift Details: 3pm-3am Monday, Tuesday, Wednesday
Recruiter: REBECCA MINOR
Recruiter Phone: 540-983-4005
Recruiter Email: Rminor@carilionclinic.org

This is Carilion Clinic .

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.