Patient Representative - Ballantyne CIS Imaging
- Full-Time
- Charlotte, NC
- Charlotte Radiology - US Radiology Specialists
- Posted 2 years ago – Accepting applications
Job Description
Charlotte Radiology is the area's imaging experts. Having served Mecklenburg and surrounding counties in both NC and SC since 1967, Charlotte Radiology is one of the largest radiology groups in the country with more than 500 employees and doctors and is a founding partner of US Radiology Specialists. Charlotte Radiology owns and operates 15 breast centers, a mobile breast center program, two vein centers, several vascular and interventional radiology sites and jointly owns five free-standing imaging centers. Greater than 90% of our employees directly touch patient care and are comprised of 95+ radiologists, 25 advanced care professionals, 160+ technologists and nurses and 150+ outpatient support staff professionals. Backed by an administrative team of more than 65 employees, we together consistently earn an overall patient satisfaction score of greater
than 95%. Our radiologists’ training span a wide range of subspecialties from mammography and musculoskeletal imaging to pediatrics and interventional radiology, and they interpret and/or perform more than 1.5 million studies annually for 18 hospitals, 30+ imaging centers and a multitude of health care providers. For more information visit: www.charlotteradiology.com.
Our Vision: To be recognized as the provider of choice – where people come first.
Our Mission: Through collaborative teamwork, we will provide quality-driven, innovative, customer-focused services that exceed expectations.
We would love for you to join our team!
Location: 15110 John J Delaney Dr Suite 130 Charlotte 28277
Hours: Monday - Friday from 12 pm to 9 pm (shift differential applies after 5 pm) with a rotating Saturday approximately once every 4 to 8 weeks.
What's in it for you: We offer a competitive base pay and an excellent benefits program. You will share in the Charlotte Radiology mission to make radiology better to improve lives. We offer a comprehensive benefits program including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Telehealth, Disability, Employee Assistance Program, and 401k Retirement Savings.
Required Experience/Knowledge: Medical office experience. Able to read and interpret medical reports. Computer literate with the ability to work between multiple computer systems, excellent verbal and written customer service skills, strong attention to detail, ability to multi-task, good judgement and decision-making skills, ability to work both independently and in a team.
Preferred or Desired Experience/Knowledge: Familiarity or experience in Imaging Services. CPR certified.
Education: High School diploma or equivalent education/experience
Work Environment: Ability to stand/walk for long periods of time. Ability to lift up to 25 lbs. Exposure to Radiation, infectious disease, bloodborne pathogens, lifting, standing, floating coverage, overtime as needed, work outside of normal M-F business hours as needed.
Charlotte Radiology is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
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than 95%. Our radiologists’ training span a wide range of subspecialties from mammography and musculoskeletal imaging to pediatrics and interventional radiology, and they interpret and/or perform more than 1.5 million studies annually for 18 hospitals, 30+ imaging centers and a multitude of health care providers. For more information visit: www.charlotteradiology.com.
Our Vision: To be recognized as the provider of choice – where people come first.
Our Mission: Through collaborative teamwork, we will provide quality-driven, innovative, customer-focused services that exceed expectations.
We would love for you to join our team!
Location: 15110 John J Delaney Dr Suite 130 Charlotte 28277
Hours: Monday - Friday from 12 pm to 9 pm (shift differential applies after 5 pm) with a rotating Saturday approximately once every 4 to 8 weeks.
What's in it for you: We offer a competitive base pay and an excellent benefits program. You will share in the Charlotte Radiology mission to make radiology better to improve lives. We offer a comprehensive benefits program including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Telehealth, Disability, Employee Assistance Program, and 401k Retirement Savings.
- Employees in this position are required to be fully vaccinated for COVID-19 as a condition of employment. Medical or religious exemptions or deferrals may be granted on a case-by-case basis.
- Responsible for registration of patients that includes data entry of insurance and demographic updates into various systems. Schedules appointments and follow-up exams for patients as needed including walk-ins and phone requests.
- Responsible for obtaining referrals from referring providers as needed
- Answer, screen, and forward incoming calls. Act as a resource for patients and referring providers with any questions or concerns
- Communicates OOP costs and arranges collection of payments from patients at the time of service
Required Experience/Knowledge: Medical office experience. Able to read and interpret medical reports. Computer literate with the ability to work between multiple computer systems, excellent verbal and written customer service skills, strong attention to detail, ability to multi-task, good judgement and decision-making skills, ability to work both independently and in a team.
Preferred or Desired Experience/Knowledge: Familiarity or experience in Imaging Services. CPR certified.
Education: High School diploma or equivalent education/experience
Work Environment: Ability to stand/walk for long periods of time. Ability to lift up to 25 lbs. Exposure to Radiation, infectious disease, bloodborne pathogens, lifting, standing, floating coverage, overtime as needed, work outside of normal M-F business hours as needed.
Charlotte Radiology is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.