Patient Placement Specialist

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position completes patient interviews in order to accurately identify patients, collect demographics and insurance information. The incumbent may collect patient responsibility payments. The position routinely works with clinicians and physicians. This position is not responsible for providing care to patients.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our four hospitals and seventeen clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

• Coordinates placement and admissions of patients into the hospital.

• Coordinates inter-facility transfers, admissions, and discharges.

• Collaborates with clinicians and other departments to provide an exceptional patient experience and optimize patient flow within the organization.

• Collaborates with the Nursing Supervisors in establishing plans to support the hospital and prevent Divert Status.

• Prioritizes patient placement according to medical necessity, current location, room availability, and the current needs of the hospital. This may include 1:1 staffing needs, patients requiring private rooms, placement of VIP's, prisoners, etc.

• Assists with daily bed huddle and capturing real time demand information from nursing units.

• Reports and tasks to assist with meeting patient safety regulations, compliance, and billing.

• Responsible for system reports and WQs to create surgical and medical accounts for incoming patients.

• Works in multiple electronic systems for financial and clinical operations of patient flow and admissions.

• Supports Labor and Delivery with admissions and registrations of outside facility direct admit mothers and babies.

• Works with case management and the nursing units to ensure correct billing patient class and accommodation codes.

• Gathers comprehensive patient information, enters it into computer system, and verifies the accuracy of data. This may include documenting conversations with various internal and external departments or agencies to ensure proper follow-up within other departments.

• Updates patient demographics and registration information as needed.

• Responsible for nightly census reconciliation.

• May be responsible for assisting with system down times on the weekend if scheduled and all unscheduled down times for the organization.

Knowledge / Skills / Abilities

• Demonstrates ability to prioritize and manage a large workload in a stressful environment.

• Critical thinking and problem solving skills.

• Strong customer service skills.

• Flexibility in hours worked in a multi-shift 24/7 department.

• Ability to navigate between multiple computer systems.

• Demonstrated potential ability to perform the essential functions as outlined above.

• Demonstrated human relations and effective verbal/written communication skills.

• Demonstrated ability to handle multiple tasks and work under stressful conditions.

• Demonstrated efficient computer skills.

Qualifications

Qualifications Required

• This is an entry level position.

Qualifications (Preferred)

Preferred

• Completion of a Medical Terminology course.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Color Determination, Far Vision, Listening, Near Vision, Reaching, Sitting, Speaking, Standing, Walking Share Refer this job to a friend Interested in this opportunity?

Socialize this job opportunity to a friend, colleague, or family member:

EEO Statement

The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.

Requisition Number 43968

Reg/Temp Regular

Employment Type Full-Time

Shift Evening

Work Schedule Mon-Fri 2300-0730

Location Name University of Utah Hospital

Patient Care? No

City SALT LAKE CITY

State UT

Department UUH CST 27N PT PLACEMENT CTR

Category Other

The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.