Patient Logistics Coordinator

Description

Do you have the career opportunities as a Patient Logistics Coordinator you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join HCA Healthcare which is a part of the nation’s leading provider of healthcare services, HCA Healthcare.

Benefits

We are committed to providing benefits that matter to nurses. At HCA Healthcare, our benefits package offers eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

• Medical, Dental, Vision, Life Insurance and Flexible Spending
• Paid Time Off (PTO) and Personal Leave
• 401K (100% annual match - 3% to 9% of pay based on years of service)
• Academic Assistance and Reimbursements for Tuition and Student Loans
• Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
• Home, Auto, and Pet Insurance
• Employee Stock Purchase Program (ESPP)
• Short Term & Long Term Disability coverage
• Adoption Assistance
• Legal Benefits and lots more!

Job Summary and Qualifications

As a Patient Logistics Specialist, you will contribute to the company’s mission and vision by providing exceptional customer service to the behavioral health community. You will request information regarding admission and transfer.

What you will do in this role:

• You are responsible for timely response to phone calls demonstrating good customer service skills
• You will gather information for clinicians to initiate assessments
• You will help locate available resources and coordinate information to support patient disposition
• You will coordinate with appropriate parties and physicians through the patient response inquiry, admission, treatment and discharge process
• You are responsible for tracking and reporting on all key indicators related to calls, assessments, and admissions
• You will gather information and develop report outlining activities to including: volume, response time, and outcome

What qualifications you will need:

• You must meet basic reading, writing, and comprehension requirements, generally obtained through the completion of high school or GED
• Higher education at some level in a behavioral health or emergency medical field is highly preferred
• Prefer 1-3 years’ experience in a behavioral healthcare setting performing clinical assessments or in a clinical treatment setting for non-nurses

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status