Patient Intake Coordinator

About Us:

ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. ClearChoice has experienced strong growth over the years and today is a leader in the United States in providing dental implant treatments. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back. This mission-focused work has enabled the Clearchoice network to achieve four straight years of double-digit growth, yet we’ve only reached a small portion of the population who could benefit from ClearChoice services. ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network.

We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services. Come help us write the next chapter of our story!

Responsibilities:

Patient Intake:

• Work under the general direction of the Front Office Administrator
• Admit patients
• Create medical charts
• Work with the clinical staff to schedule patients and ensure that the center’s work flow efficiently runs
• Answer and direct all incoming calls
• Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience
• Process timely and accurate billing of claims per guidelines and policies
• Perform and document collection activity timely to resolve issues at the earliest stage of the process to meet accounts receivable targets
• Review and correct claims for errors identified pre and post submission of the claim
• Identify research and resolve differences in payment versus expected payment and non-payment
• Utilize problem-solving skills to support center and colleagues for resolution of issues
• Update and manage center calendar
• Order and organize collateral as needed
• Monitor patient wait times and work with staff when running behind to help get caught up
• Assist Front Office Administrator with the following duties
• Ledger ADA codes
• Maintain accuracy in fee schedule
• Be familiar with procedure codes
• Assist dental assistants when necessary
• Work with patients for financing and fee processing
• Know daily deposit amounts and make reports as requested
• Perform all other duties as assigned

Qualifications:

• Medical experience required and Dental experience Preferred
• Previous experience working patient admissions
• Previous experience scheduling medical appointments and treatment plans

Compensation and Benefits:

$16.00-$24.00/Hour base compensation DOE

In addition to your base compensation, depending on position, you may be eligible for a quarterly or annual bonus (potential bonuses are merit based). Medical Insurance Coverage, Dental Insurance Coverage, Vision Insurance Coverage, Retirement Plan (401K) options are provided as an additional benefit of employment with ClearChoice.

EOE

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