Patient Flow Coordinator (Dispatcher) - Perth Amboy, NJ

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsyvlania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at www.Crothall.com.

As a Patient Flow Coordinator, you will be responsible for the effective daily coordination and monitoring of Housekeeping/Patient Transportation services activities through timely and accurate dispatch and management of customer transportation requests and efficient assignments of transport personnel.

Essential Duties and Responsibilities:

• Continuously monitors and improves departmental performance through timely dispatching of patient transport requests and personnel activity status.
• Resolves problems related to patient, visitor, staff or employee complaints.
• Utilizes effective dispatching logic in prioritizing tasks, dispatching assignments to the appropriate personnel in order of availability and proximity while maximizing productivity.
• Ensures compliance with policies and procedures for departmental operations.
• Motivates staff to function as a team in achieving goals and maximum productivity.
• Adheres to and promotes associates compliance to standard universal and disease-specific precautions and the OSHA blood borne pathogen standard; work to comply with all federal and state regulatory agencies.
• Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
• Monitors supplies and equipment; makes purchase recommendations as needed.
• Performs other duties as assigned.

Qualifications:

• Ability to plan, organize, coordinate and direct the activities of transport requests and associates productivity.
• Analytical ability to constantly evaluate task and personnel status; interpret demand and response times in accordance with patient acuity and personnel availability.

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID: 853210

Crothall Healthcare

JANELLE C ALLEN

SALARIED NON-EXEMPT