Patient Coordinator

Full-time Patient Coordinator needed for a small, but dynamic, physical therapy clinic in north Austin. We’re looking for a super friendly, energetic, and outgoing front desk team member. A positive attitude is a must, as well as a high level of customer service, and strong verbal/written communication skills.

Duties include but not limited to:

• Answering phones calls
• Scheduling new and existing patients
• Verifying physical therapy benefits
• Obtaining authorizations for treatment courses
• Intake and new patient registration
• Collecting patient cost shares
• Faxing, copying, filing, and other light clerical duties

Desired qualifications:

• Must be a self-motivated, self-starting, highly organized individual that possesses great attention to detail, have the ability to multi-task, and able to communicate effectively across multiple teams.
• Prior medical office or insurance terminology experience is helpful, but not required.
• Bilingual candidates highly considered.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
All employees and patients are required to wear a mask while in the clinic.

Ability to commute/relocate:

• Austin, TX 78731: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Client Services & Customer Support: 1 year (Preferred)
• Medical Receptionists & Patient Registrars: 1 year (Preferred)

Work Location: One location