Patient Care Coordinator

Song Dental is seeking an experienced Patient Care Coordinator to join our team! We are a fast growing, privately owned, solo doctor practice with a great culture of kindness and compassion. Our office is updated on all technology, and has a clean and modern aesthetic environment. Very convenient hours from M-Th, no weekends.

Office Hours:

• Mon/Tue – 7:00am-4:00pm
• Wed – 7:00am-5:00pm
• Thu – 8:00am-5:00pm
• Fri-Sun - Closed

Responsibilities/Skills include, not limited to:

• Greeting and welcoming patients.
• Answering incoming calls, confirming and scheduling appointments.
• Verifying patients' insurance benefits
• Explaining insurance benefits to patients
• Following up on non-paid insurance claims
• Billing and aging reports
• Calculate treatment plans, present to patients and secure financial commitment
• Maintain a full and productive schedule
• Handle difficult patient conversations with compassion and respect
• Provide general office and clerical support

The ideal candidate should have the following qualifications:

• Excellent customer service, interpersonal and multi-tasking skills
• High attention to detail, especially with numbers and tracking financial data

• Strong computer skills. Including proficiency in Dentrix, Microsoft Word and Microsoft Excel
• Minimum of 1 year experience in a dental front office role
• Chairside dental assisting experience a plus, but not required

Working interview required. Compensation based on experience. Paid holidays, vacation, 401(k). We're looking forward to having you join our team!

www.songdental.com

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift

COVID-19 considerations:
All patients and staff are required to wear masks. Staff are required to be vaccinated per healthcare worker IL mandate.

Experience:

• Dental office experience: 1 year (Required)

Work Location: One location