Patient Care Coordinator

Voted Best in the Northwest 2016 - 2020!!

Established Ophthalmology clinic is looking for an experienced Patient care Coordinator to join our team of highly qualified physicians and outstanding support staff. We can train a candidate without medical experience, but the candidate needs excellent customer service and teamwork skills. Candidate must be comfortable in a busy, fast-paced environment. We offer outstanding care to our patients and are looking for the right person that can exemplify our mission of providing the highest standard in health care in a warm, compassionate environment.

This position focuses on taking care of patients and helping them with scheduling and understanding insurance and payments. The ideal candidate thrives in a fast-paced environment, enjoys working with people and group problem-solving and believes in continuous quality improvement.

Essential job functions and requirements:

· Warmly and professionally check-in and check-out patients

· Answer phones and triage patients for eye emergencies

· Schedule patients according to clinic and physician protocols

· Collect and verify patient demographic and insurance information

· Assist with clerical duties such as scanning, faxing and other projects as directed

· Strong computer skills including experience with an electronic health record

· Have the ability to work independently and with a team

· Have the ability to problem solve and ask questions of other staff members

· Ability to manage a high volume of work – calls, patient care and administrative work

· Be organized and able to learn new concepts quickly

· Have strong communication skills with patients and co-workers

· Ability to maintain HIPAA confidentiality standards

· Willingness to accept feedback and desire to learn and grow.

· Provide excellent customer service by showing compassion and care to everyone!

Position offers:

· Competitive pay and benefits such as Medical and Dental insurance, 401K Retirement Plan contribution with match, Vision plan and Paid-time off.

· Ability to grow experience and skills in the medical field

· Applicants should submit a job specific cover letter and resume with specifics as to why our clinic, Northwest Eye Clinic, would be a good fit for you. No calls or drop-ins please.

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Patients and escorts are required to wear masks. Regular disinfection procedures.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location