Patient Access Representative (ER)

  • Full-Time
  • Glendale, CA
  • Adventist Health Glendale
  • Posted 3 years ago – Accepting applications
Job Description

Adventist Health is more than an award-winning health system. We provide whole-person care to our communities and champion the greater good - from the operating room to the boardroom, we are driven by our unique passion to live God's love through health, wholeness and hope. From Oregon to Oahu, we have a calling to always do more. Now is your chance to apply your passion to our mission.

We're looking for someone to join our team as a Patient Access Representative who:

Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.

Essential Functions:

  • Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
  • Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
  • Follows guidelines and instructions from senior staff.
  • Performs other job-related duties as assigned.
  • Performs other job-related duties as assigned.

You'll be successful with the following qualifications:

Education:

  • High School Education/GED or equivalent: Preferred
  • Associate's / Technical Degree or equivalent combination of education/related experience: Preferred

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.

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