Parts Counter Representative

Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,400 employees in its corporate office and five operating units – Interstate AssemblySystems, Interstate BearingSystems, Interstate IndustrialSystems, Interstate PowerSystems and I-State Truck Center.

We are looking for someone with experience in Heavy Truck Parts to join our team!

Our Parts Counter Representatives fulfill a critical role in the daily operations of our business by assisting our internal and external customers in person, via email, and over the phone. They also provide support to our inventory team by participating in inventory counts. This is a critical position to ensure the company is able to locate and secure parts for jobs to be completed in a timely manner. Making sure we can access the parts in an efficient and cost effective manner ensures we are representing our customer’s best interest.

In addition to the duties mentioned above, Parts Counter Representatives are responsible for billing parts to the correct repair orders, sales orders, and store transfers; using online parts software and systems to look up truck parts; providing price quotes and other needed information to the customer; pulling items from stock for both technicians and outside customers; verifying purchase orders; preparing parts for delivery to customers; helping with cycle counts and occasionally receiving and checking in ordered parts. This position is very active and requires standing, walking, bending, kneeling, climbing and crouching all day. The employee must frequently lift or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This is a full-time position. Days and hours of work vary based on business demand. Each Parts Counter Representative is required to work one Saturday every five to six weeks. The rate of pay will be based on experience.

Competencies:

• Communication Proficiency
• Flexibility
• Initiative
• Learning Orientation
• Personal Effectiveness/Credibility
• Problem Solving/Analysis
• Technical Capacity
• Teamwork Orientation

Required Education and Experience

• High school diploma or GED
• Three to six months related experience or training, or equivalent combination of education and experience
• Understanding of parts and how they relate to the builds
• Experience in a result orientated, deadline driven work environment.
• Proficiency with Microsoft Office
• Valid Driver’s License

Preferred Education and Experience

• Knowledge of heavy truck parts.

Benefits:

• Competitive compensation
• Broad range of health (medical, dental and vision) insurance options
• Flexible paid time off and paid holidays
• 401(K) with company match

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Interstate Companies is an Equal Opportunity Employer and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.