Part-Time Medical Receptionist/Patient Care Coordinator

PART-TIME

MEDICAL RECEPTIONIST/PATIENT CARE COORDINATOR

This position is a part-time role and will require the candidate to be able to schedule new and existing patients on the phone or in-person for appointments and coordinating the flow of patients from the reception area to the medical, chiropractic and physical therapy areas in addition to collecting office fees and other front desk administrative duties.

This position is vital to creating and maintaining a positive experience for prospective and existing patients and therefore requires an organized upbeat and caring candidate for this role.

Qualifications & Skills:

• An upbeat and friendly personality that is also caring and empathetic
• Neat and professional in appearance
• At least 1 year of Front Desk experience in a Medical, Chiropractic, or Physical Therapy office
• Able to multitask and work well under pressure and in a fast-paced environment
• Extremely organized and detail-oriented
• Excellent communication skills (in person and on the phone)
• Team player with a great attitude
• Goal-oriented
• Excellent customer service skills
• Willing and motivated to learn

Responsibilities & Duties:

• Answer incoming phone calls
• Schedule patient appointments
• Call new patient leads from marketing campaigns
• Manage patient registration
• Check patients in and out
• Reschedule and recapture missed patient appointments
• Confirming of existing patient appointments.
• Follow up calls to referring doctors for updated prescriptions and plans of care
• Collect daily office visit payments and post to patient accounts
• Complete Insurance Verifications
• Perform Insurance Pre-Certifications
• Prepare and present financials with patients
• Liaison to Billing Manager
• Familiar with Eclipse practice management software is a plus

Business Hours:

• Monday – 8:45am -7:15pm
• Tuesday - 8:45am - 7:15pm
• Wednesday - 8:45pm - 5:15pm
• Thursday - 8:45am - 7:15pm

*Part-Time hours will fall somewhere between the above hours depending on need and availability

Who We Are:

Whether it's through chiropractic care, physical therapy or lumbar and cervical decompression, we are concerned with solving our patients’ pain management issues with our vast amount of experience, caring, commitment and expertise. Our unique programs are designed and administered by clinicians that have over 75 years of practice experience. We proudly serve the communities of Morris County.

What We Offer: Vacation as per office policy, 401K, Sick Time/ PTO

Job Type: Part-Time

Pay: $15-$18/Hour

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Paid time off

Schedule:

• 10 hour shift

Work Location:

• One location

Job Duties:

• Greeting visitors
• Scheduling
• Correspondence
• Answering and routing phone calls

Financial Duties:

• Submitting insurance claims
• Processing payments
• Purchasing office supplies

Company's website:

• spineandrehabofmorris.com

Company's Facebook page:

• https://www.facebook.com/medicalwellnessnj

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Sanitizing, disinfecting, or cleaning procedures in place