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Part-Time Center Associate

  • Full-Time
  • Franklin Square, NY
  • The UPS Store #5338
  • Posted 3 years ago – Accepting applications
Job Description
JOB DESCRIPTIONThe Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Strong digital print background is recommended. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean and safe working environment
QUALIFICATIONS
  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Willing and able to work 25 to 30 hours per week for a 6-day work week
BENEFITS
  • Advancement opportunities
  • Balanced Work-Life Company Culture
  • Looking for the right candidate to start immediately
  • Parking Priviliges


Posted August 22, 2021




Employment Type Part-time




Compensation Depends upon Skills and Experience




Company The UPS Store




Location 672 Dogwood Ave
Franklin Square, NY 11010
US
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