Outreach Specialist

MAKE AN IMPACT

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

PROGRAM DESCRIPTION:

BRC Homeless Outreach works with homeless individuals on the streets and in transportation hubs of Manhattan tomotivate them to accept services that will get them off the streets both initially and for the long term. To achieve housing for our clients, the BRC Homeless Outreach team builds trust with each individual, breaks down resistance to services, and remains determinedly focused on identifying appropriate and acceptable placements for our clients. The program operating with funding from the NYS Metropolitan Transportation Authority, Amtrak, the East Midtown Partnership and the Downtown Alliance.

HOURS:

Full-Time, 37.5 hours per week

Monday - Friday; varying evening hours

DUTIES/RESPONSIBILITIES:
Responsible for providing direct outreach, escort, and referral services for all homeless individuals encountered in the field during their shift. Also responsible for recording and maintaining accurate statistical data on all individuals approached and referred as well as case-record management of clients receiving longer-term services. Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services.

QUALIFICATIONS:

Associates degree or a BA in Social Work however; demonstrated equivalent experience may be considered in lieu of degree. Must have strong interest in working in direct services to the homeless and/or mentally ill and substance abusing populations. Must have valid state driver's license. Good writing skills to provide an adequate written description of client interactions. Basic computer literacy required. Ability to speak Spanish desirable. Related duties as assigned.

BENEFITS

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

• Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
• A minimum of 3 weeks paid vacation, 11 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance and many training opportunities for career development.
• Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.