Outreach Program Manager

• Requisition no: 528940
• Work type: Full Time
• Location: Morningside
• School/Department: School of Engineering and Applied Science Admin
• Grade: Grade 11
• Categories: Stdnt Affairs/Educational Admn

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week:
• Salary Range:

Position Summary

This position will be responsible for Outreach Program facilitation with a direct reporting line to the Outreach Director. Part of the Engineering Student Affairs Team, Outreach serves students underrepresented in STEM fields and encompasses: K-12 STEM education, undergraduate, graduate, postdoc and faculty engagement; general public events; research grant activities directly related to the school’s strategic vision and faculty enhancement.

The incumbent is responsible for the educational, logistical, operational and communications activities for a dynamic portfolio of outreach programs and projects. This position will be responsible for day-to-day operations of the office; providing leadership for website content and social media, model policies/protocols, and other written outreach materials; grant management and reports; and program management. Together with the Outreach Team, this position contributes to overall program administration and budget management pertaining to the programs.

Responsibilities

• 40%) Manages large-scale program planning and leads small- and medium-scale programs; executes program activities and special events. Leverage collaborations with SEAS faculty and staff, student groups, other key volunteers to create high-quality programs. Also engages partners across campus to create opportunities and build relationships between the university and local community. This includes working directly with schools to develop an ongoing presence so strong ties are maintained while also providing technical guidance to K-12 teachers implementing Outreach programs. Providing supervision of staff and students during on-site programming is essential. Expectations are for four days a week on campus during the school year and five days a week during summer programming for six weeks.

• (30%) Responsible for collaborating with the outreach team and partners to develop, implement, and evaluate multiple outreach efforts simultaneously. These efforts range from single session speaking engagements to multi-day activities on-campus or offsite. In conjunction with this responsibility the candidate will also work with the communications team to develop a strategy for promoting outreach opportunities through social media, an online newsletter, and in-person presentations with faculty and at conferences. Manage meetings, events, conferences, program lab visits and speaker series. Maintain and update website information regularly, and collaborate with Dean’s office for website design. Responsible for all program and event publicity (written and electronic formats), and outreach activities, including the online newsletter. Responsible for day-to-day operations of the office.

• (20%) Responsible for daily operational activities of grant-funded outreach activities, including producing, analyzing, and multi-faceted reports and presentations. Serves as liaison between the Program faculty and other departmental and university offices. Supports faculty engaged in the development of centers and research grants with broader impact applications. Involved with program operations such as volunteer screening and compliance with the protection of minors; as well as managing billing, payments, and any other items deemed necessary such as developing and providing financial reports and presentations. Manages directories and rosters and mailing lists.

• (10%) Performs other related tasks, duties, and responsibilities as assigned.

Minimum Qualifications

• A bachelor degree is required; graduate level work is preferred. Minimum of 2-4 years of related experience required in program management, curriculum development, program evaluation, marketing and social media, and/or event management.

• Experience working with NYC schools and afterschool programs required. In addition, working with summer programs for high school students from a wide range of backgrounds is highly desired.

• Sound ethical business judgment and experience or familiarity with the higher education and K-12 cultures as well as the regulatory and economic realities of a not-for-profit university.

• Strong interpersonal skills and ability to handle confidential information with excellent judgment and discretion required. Must be capable of working independently, as well as collaboratively, and take a proactive approach and anticipate the team’s needs. Demonstrated ability to set priorities and work with diplomacy and efficiency in a high-demand environment essential.\

• Strong technical competency is required; demonstrate an understanding and appreciation of student services database software and on-line resources, and the willingness and enthusiasm to respond to the needs of students in an increasingly technologically dynamic society. Proficiency with Google suite of products, Excel (intermediate – e.g. pivot tables, formulas), PowerPoint, publishing software, social media, etc. Experience with Canvas LMS, Columbia SDR/SSOL/SIS, and marketing platforms (such as Mailchimp) or admissions platforms (specifically Slate) are a plus.

• Must be willing to work on occasional evenings and weekends on a needed basis.

• Possess excellent interpersonal and administrative skills. Ability to work independently and under pressure, with high level of attention to detail. Candidate must exercise good judgment and flexibility.

• Must be able to prioritize multiple tasks with minimal supervision. Must be able to communicate effectively and tactfully with staff, faculty, students, alumni, and other key constituents in small and large group settings.

• Ability to analyze and work with a large volume of student, course and other types of data.

• Financial aptitude is necessary. Prior experience with grant budgeting and maintaining financial records is desirable.

• Experience with graphic design, website development, and posting across social media channels is required.

• Must be able to prioritize multiple tasks with minimal supervision. Must be able to communicate effectively and tactfully with staff, faculty, students, employers, and alumni in small and large group settings.

• Positive, mission-oriented, forward-thinking attitude and sense of humor a must.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

Applications open: Aug 22 2022 Eastern Daylight Time
Applications close: