Organization Change Management (OCM) Lead
- Full-Time
- Los Angeles, CA
- E2 Consulting Engineers, Inc.
- Posted 2 years ago – Accepting applications
Responsibilities:
Development, management, and oversight of Strategy (familiar with Prosci methodology and tools)- Practical and intentional application of both ADKAR and Prosci three phases of change with related plans, which includes:
- Communication Plan – Development of robust and clear communication plan including a stakeholder analysis, sponsorship levels, communication modes/channels, messaging themes, schedule, and content development, presentations, infographics, including development and content in SharePoint intranets.
- Training Plan – Plan development and may include audience analysis, KSA gaps analysis, needs assessment for design stage (objectives development), schedule, management of delivery modes/types, and SME work sessions, training content and materials development, and plan tracking.
- May include other standard Prosci plans including: Sponsorship Roadmap, Resistance Management Plan, Sustainment Plan, and Coaching Plan (fit for purpose, as needed).
- Exercise excellent relationship manager and be able to adapt to all levels of the organization. Lead will meet with a range of clients including SMEs, individual contributors, mid-management, and executive levels.
- Methodology will follow Prosci principles and toolkits, including the use of Prosci Online Access to tools.
- PM/OCM support tasks include tracking progress (e.g., success indicators), setting up and leading meetings and working sessions, including the facilitation of training sessions.
- Project Status Reporting: Leverage the Project status template, which will be completed weekly for ECM and Project.
- Project Closure and Transition Plan: Lead will leverage the Transition Plan template, which includes Critical Task, Description of items (Also consider critical knowledge, skills, and abilities), Importance (Gauge importance (H, M, L), Frequency - How often is this performed?, Resources - What resources (files, people, web sites, references, etc.) are required? for the following categories: Program/Project Mgmt. Oversight - Roles & Responsibilities, Reporting and Dashboard, Meetings, recommendations, list of project artifacts, list any actions are still open, list any risks are still pending, list any dependencies.
- Other tasks to support project or initiatives may be requested, based on project needs, and as directed by project or initiative leads.
- Must have 3-7 year experience managing and delivering on PM/OCM/Comm/training projects.
- Must have experience working on software technology/technical projects, such as systems data upgrade projects (preference knowledge in materials management and materials data)
- Must have strong Communication skills in writing and developing professional and visually compelling looking content, infographics, and products using SharePoint, PowerPoint, MS Word
- Strong communication skills and experience positioning technical features into non-technical language that can be understood by both non-technical and executive audiences
- Must have experience managing and developing training materials, as well as strong facilitation skills
- Basic Project Management skills, including knowledge management and organizing information and repositories
- Expert user of the following MS Office suite of products: PowerPoint, SharePoint, Word, and Excel
Benefits: E2 Consulting Engineers, Inc. offers an excellent benefits package including health, dental, vision, and life insurance, 401(k) with employer match, paid time off. Work Environment/Physical Demands:
Work Environment
This job operates in a professional office environment and uses standard office equipment such as computers and phones.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit/ stand for up to 8 hours per day.
- Ability to move freely for up to 8 hours per day.