Order Processing Coordinator (Administration & Data Entry)

GENERAL SUMMARY: Order Processor

Primary responsibility is to ensure that all required raw materials are ordered as to size, type, color, style, design and amount to facilitate the installation process by performing the following duties:

PRINCIPAL DUTIES and RESPONSIBILITIES: (The following duties and responsibilities are all essential job functions, as defined by the ADA, except for those that begin with the word "May.")

• Compare color selection sheets to floor plans and diagrams and verify proper quantities of raw materials have been requested utilizing Order Books.
• Order materials from approved vendor and verify their receipt; order materials for customer service warranty box.
• Complete order forms, prepare purchase orders, compile information for workers, drivers, quality control, Area/Production Managers and accounting.
• Inform warehouse staff of delivery dates or back order status of materials ordered for jobs.
• Coordinate with General Manager to maintain pricing and product in RFMS.
• Coordinate with salespeople to facilitate model home ordering, complete model home discount forms, review orders for completeness and accuracy, order shorts and type deficiency reports, maintain electronic folders and assist customer service personnel as assigned.
• Communicate with Production, Sales, Design Center, and Warehouse staff to avert problems
• Take all required breaks and lunch periods and record daily and accurately on time card as required by law and Company policy and procedure.
• Attend all required meetings and training
• Practice proper safety protocol and utilize proper safety equipment
• Know, understand and comply with all OSHA and IIPP requirements, policies and procedures.
• Regular and predictable work attendance is an essential function of the job.
• All other job duties as assigned

KNOWLEDGE, SKILLS and ABILITIES:

• Must have a thorough knowledge of all available products used by the Company as it relates to product installation
• Ability to read, analyze and interpret safety rules, policy and procedure manuals, general business periodicals, professional journals, technical procedures and government regulations. Ability to effectively present information and respond to questions from groups of manager, clients, customers and the general public.
• Has verbal and written articulation skills to disseminate information in an understandable format; Ability to write routine reports and correspondence.
• Ability to utilize intermediate math skills to compute and determine accurate square footage, yardage, linear feet, circumference, area, etc., and calculate figures and amounts such as discounts and percentages, using addition, subtraction, multiplication, and division to coordinate the ordering of appropriate materials and understand blueprints relating to design.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates and co-workers. Ability to communicate effectively with customers, co-workers and supervisors in a professional and courteous manner.
• Ability to proactively identify, analyze, address and resolve problem areas, conflicts and issues; Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Organizational skills to insure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process.
• Self-management skills to insure that all required daily activities are completing in a timely manner with minimal supervision. Follows instructions; responds to management direction; takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternative plan of action.
• Working knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systems.

EDUCATION/EXPERIENCE:

High school diploma or general education degree (GED) and a minimum of two years related experience and/or training; or equivalent combination of education and experience.

Job Type: Full-time

Physical Requirements:

• This job operates in a professional office environment
• This role routinely uses standard office equipment such as computers, keyboard, mouse, phones, printers, and photocopiers
• Communicating with others to exchange information
• Sedentary work that primarily involves sitting/standing
• Repeating motions that may include the wrists, hands and/or fingers
• Required to speak on the phone, receive and make calls
• Talk, hear, communicate, detect, converse with, discern, convey, express oneself, exchange

information

• Walk move, traverse, the person in this position needs to occasionally move about inside the

office to attend meetings and utilize office machinery, etc.

• Occasionally lift and/or move up to 10 pounds
• Position includes close vision, distance vision and the ability to adjust focus

Job Type: Full-time

**Job descriptions are not meant to imply that the duties stated are the only ones to be performed by the incumbent. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested.

Equal Opportunity Employer

ILG is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. The Company strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment), or any other status or classification protected by applicable federal, state, and/or local laws. The Company will also make reasonable accommodations for disabled applicants and associates and for the sincerely held religious beliefs of applicants and associates depending upon individual circumstances.

This commitment to EEO extends not only to associates of The Company but also to independent contractors, trainees, apprentices, or any participant in a program to provide unpaid experience in the workplace or our business. This commitment extends to all areas of personnel actions, including but not limited to advertising, recruiting, hiring, training, evaluation, promotion, transfer, work assignments, accommodation requests, requests for leave, compensation, benefits, disciplinary actions, layoffs, discharges, terminations, participation in company activities, programs, or events, or any other terms, conditions, or privileges of employment.

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