Order Fulfillment Coordinator

Bachman’s was founded in 1885 and remains a family-owned business, with fifth-generation Bachman family members leading the company today. Bachman’s operates six full-service Floral, Gift & Garden Centers throughout the Twin Cities, a shop in the Galleria, a Hardscapes Center in Farmington, and 28 floral departments within Lunds & Byerlys grocery stores. Additionally, Bachman’s operates indoor and outdoor landscaping divisions, a weddings and special events department, a wholesale nursery division, seven acres of greenhouses, and a 670-acre growing range in Lakeville, Minn., which produces many of the plants, flowers, and landscaping products sold by Bachman’s today.

Job Duties:

• Initiate Order Fulfillment by delivering orders to departments responsible for completing the order: Design Room & Planter Production. This includes scanning in orders to DDMS and communicating any necessary order details to the appropriate department. Fulfill remaining orders not produced in Design Room and/or Planter Production and stage for delivery. This includes picking merchandise from the Lyndale sales floor and Dock 055, and scanning orders as staged in DDMS upon completion. Perform any necessary product transfers and/or PIPs.
• Communicate with Stores, Buying Groups and Order Center in anticipation of significant holidays and when orders cannot be filled as requested.
• Coordinate final bundling of all products within one order so that everything is wrapped appropriately and delivered together. This occasionally includes verbal conversations with dispatch to alert them to large orders and/or orders with special instructions.
• Serve as lead/main point of contact in absence of Order Fulfillment supervisor. Provide work direction in absence of supervisor.
• Assist in other administrative, housekeeping, training and stock duties as deemed necessary by the supervisor or manager of the Order Center.

Qualifications:

• High school graduate or GED and 1-2 years relevant experience required.
• Strong organizational skills and attention to detail.
• Ability to learn Eagle, OMS, Lotus Notes, and DDMS systems.
• Able to re-prioritize work multiple times during a shift.
• Excellent problem solving skills.
• Physically able to work on feet all day and lift 50 lbs. frequently and 100 lbs. occasionally.
• Able to lead and provide work direction in absence of the supervisor.
• Knowledge of floral and garden products is helpful.
• Good data entry skills
• Good written and verbal communication skills.

Schedule:

• Monday – Saturday 6:30am – 3:00pm
• Some afternoon/early evening and Sunday shifts seasonally.

Bachman's is an equal opportunities employer.

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