Ophthalmic Office Administrator (Columbus, OH)

POSITION SUMMARY:

The Office Administrator organizes the team of clinical & ambulatory surgery center in the Columbus, OH area to maximize outcomes, including the management of front office workflow, from reception to billing, back office patient flow, from technician to doctor to surgery scheduling. Manages operations and support functions including talent acquisition, development, scheduling, training, policies and procedures administration, budget management, human resources, finances, and program growth.

DUTIES AND RESPONSIBILITIES:

Office Administrative support of 3 Ophthalmologist and 8 Optometrist in a clinical environment to include an Ambulatory Surgery Center (ASC).

Develops and implements Ophthalmology and Optometry administrative policies and procedures subject to the approval of the Head Physician.

Coordinates department-wide initiatives designed to increase efficiencies administratively and clinically.

Working with Clinical Management, takes a prominent role in the planning, execution and measurement of clinical marketing campaigns designed to increase clinical activity.

Develops communications on key topics to a diverse array of internal and external audiences.

Identifies and creates content for themes and initiatives that support and enhance the vision of the organization and advance the department.

Advises the Head Physician & Management on administrative management strategies to implement throughout the multiple clinics.

Working with Physicians to ensure practice is managed according to established standards.

Identifying practice/business development opportunities to increase market share.

Managing financial resources to ensure an effective and efficient work unit.

Analyzing financial impact of changes in clinical activities and forecasts actual revenue/expenditures versus approved budget.

Developing and securing approval for operating and capital budgets.

Supervising entry of charges, procedure codes, and payments. Develops contingency plans to adjudicate missing charges.

Reviewing charges, visit encounters, and cash receipts for variations and patterns. Conducting spot audits to ensure compliance with established policies and procedures.

Meeting monthly with each physician to review financial performance and key practice indicators.

Implementing a staffing plan that effectively addresses clinical needs and productivity measures.

Working with physicians and staff to ensure continuous quality improvement, particularly as it relates to patient satisfaction.

Working actively as a member of the management team and participates on committee meetings as appropriate.

Encouraging cross functional problem solving to improve quality of services or productivity. Works effectively with peers, physicians, managers, employees, and others.

Assure proper staffing at all Clinical locations.

Develop, implement, and monitor staff workload standards and productivity reports.

QUALIFICATIONS:

A bachelor' degree in office administration, business, finance, management, or accounting is required along with 3 to 4 years of experience in a related field, or at least 10 years of experience in a related field.

Knowledge of budget management and financial reporting required along with excellent communication skills, verbal/written and analytical reasoning is necessary.

MGMA membership preferred.