Operations Support - GMA Portal Content Maintenance

Job Description:

• The GMA Operations Specialist is responsible for completing complex assignments and providing general support to GMA Global Initiatives and Communications.
• Provides operations support including headcount tracking and reconciliation, SalesForce management, database entry and analysis, and organization chart generation. Ensures logistical support of department projects and initiatives.

Support for Resource Management Tool:

• Manages all activities related to resource management tracking and reporting including analysis, database management and refinement, generations of organization charts, and ad hoc reporting.
• Directs Personnel Acquisition and Change Tool (PACT) process for capturing employee changes such as new hire, promotion, change of manager and associated documentation, training, and enhancements. Captures and maintains relevant people related information, communicates issues and follows up to resolution.
• Suggests process efficiencies for resource management and other team activities to build continuous improvement culture and optimize organization performance.
• Coordinates GMA-wide monthly org chart update process (for US/Global/MedOps/OUS)
• Pulls draft org charts, communicates with teams to ensure updates are made, publishes and communicates final versions
• Designs and maintains org chart layout and format for org
• Runs monthly reports (e.g., open headcount, monthly tracking of authorized HC, new hires for onboarding and Compass training), analyzes, reports, and maintains repository of key reports.

Meeting Support:

• Coordinates activities in support of GMA internal meetings (e.g., GMA All Staff, GMO All Staff, TA Forum, MD Forum, TA InFocus, MD Induction)
• Assists with scheduling (rehearsals, planning meetings); coordinates presenters and consolidates/disseminates meeting materials.
• Reviews and maintains updated meeting invitee lists for communications and key messaging
• Coordinates other meeting activities (pulling survey results, shipping of items to attendees, pulling distribution list for communications)
• Note: the examples will change as we transfer back from 100% virtual to hybrid and live meetings (e.g., reserve rooms for live streaming, schedule AV tech support dry runs).

Other:
Provides support for other GMO activities, for example:

• GMA Portal content maintenance
• Coordinate bi-weekly newsletter
• PM GMA culture initiatives and employee survey follow up, including regular Together We CAN team meetings.
• Coordinate updates to outlook distribution lists with

Contract length: 0-6 months

Job Types: Full-time, Contract

Pay: $24.00 - $24.86 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• GMA: 1 year (Preferred)

Work Remotely:

• No