Operations Supervisor

More Information about this Job:

POSITION: Operations Supervisor, Full-Time (Exempt)

LOCATION: Redlands, CA (San Bernardino County)

POSITION SUMMARY:

Under the direction of the Operations Manager, the Field Supervisor is responsible for day-to-day operations which may include staffing, scheduling, ensuring maintenance of equipment and supplies, internal communications, budgetary considerations, outside agency interface, and community relations.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Perform all duties of an EMT-Basic with high level of proficiency.
• Cover open shifts with appropriate employee assignments or by filling in as needed.
• Investigate incidents involving assigned units and communicate with the Manager of Operations on status of assigned units and other problems.
• Assess daily staffing and equipment needs; assign replacements, and schedule service as necessary. Participate in interviewing and selection process as needed.
• Adhere to all company policies and procedures.
• Investigate incidents involving assigned units and communicate with the Manager of Operations on status of assigned units and other needs or problems.
• Facilitate unit development and staffing in emergency situations and respond to the scene of mass casualty or unusual medical incidents as needed.
• Assure that all necessary payroll reports are properly completed and submitted in a timely manner.
• Submit reports on all incidents, accidents, work related injuries and exposures.
• Inspect all assigned stations, vehicles and equipment for cleanliness and general maintenance.
• Attend external and internal meetings as may be necessary/required.
• Remain accessible by pager or phone during off duty time.
• Effective information systems security is a team effort involving the participation and support of every AMR employee who deals with information and/or information systems. It is the responsibility of every computer user to:
  • Know and follow Information Systems security policies and procedures
  • Attend Information Systems security training, when offered
  • Report information systems security problems
• Perform other duties as assigned.
  

SUPERVISORY RESPONSIBILITIES:

• Evaluate, discipline and recommend BLS and ALS field personnel for promotions.
• Ensure that all field personnel maintain all county or local agency required certifications and/or accreditation.
• Become a coach, teacher or evaluator on multi-casualty incidents with the goal of reviewing each call for continuous improvement and compliance with existing policies.
• Mentor employees, conduct performance evaluations if applicable, counsel and provide disciplinary actions to assigned personnel with a goal of developing a team oriented approach with positive results.
• Assist in driving performance management.
• Comply with all employment laws and support affirmative action / equal opportunity and diversity goals.
  

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent (GED).
• CA Driver's License, Ambulance Driver's License, and Medical Examiners Certificate.
• Current state of California EMT Certification.
• Current BCLS, Provider Certification (where required by contract).
• Driving record in compliance with AMR's policy regarding insurability.
• Some advanced education preferred.
• Effective administrative skills (paperwork, time management, etc.), written and verbal communication skills.
• Effective oral, written and interpersonal communication skills.
  

Upon acceptance of offer and joining the GMR family, you will be required to submit your Covid-19 vaccination status of either vaccinated or not vaccinated.
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.