OPERATIONS MANAGER

Africatown Community Land Trust (ACLT) is seeking a dynamic and highly skilled Operations Manager. This position reports to the CEO and will be responsible for managing day-to-day operations and have some external facing partnership management.

ABOUT US

Africatown Community Land Trust is working for community ownership of land in the Central District. This can support the cultural and economic thriving of people who are part of the African diaspora in the Greater Seattle area. The Africatown Community Land Trust board is comprised of real estate professionals, business executives, entrepreneurs, business professionals and long-time community members from the Central District.

MISSION

To acquire, develop, and steward land in Greater Seattle to empower & preserve the Black Community.

VISION

Vibrant and thriving black communities through land ownership.

ABOUT THE ROLE
The Operations Manager performs a key role on ACLT’s Leadership Team. The successful candidate will oversee all internal functions (i.e., people management, day-to-day operations, policy review and development, and organizational impact to community) to create capacity for the CEO to focus on external matters such as fundraising, and partnership development. This role will assist the CEO in managing and developing organizational strategy for community service resources equity, engaging community members and partners, and partnering with the Board of Directors. Examples of typical duties may include:

Finance Administration & Support

• Partner with Accounting Consultant to develop, manage and access new and existing Finance and Budget internal controls
• Develop and revise Financial Policies and Procedures manual as needed
• Other duties in this area as assigned

Human Resources

• Administer all benefit and program, plans (medical, dental, vision, life insurance, disability insurance, HRA with broker, workers’ comp and unemployment insurance)
• Manage full life cycle recruitment (develop and advertise job descriptions, identify salary benchmarks, coordinate hiring process, develop talent pipeline, perform background checks, prepare offer letters, and onboard new hires)
• Maintain access for staff offices
• New employee onboarding and orientation
• Ensure that ACLT remains current and in compliance with all state and federal employment related regulations
• Maintain ACLT personnel policies and acts a resource for the staff and management in policy interpretation and application
• Manage employee relations and performance management process
• Update and revise policies, procedures and Employee Handbook as needed.
• Maintain the utmost confidentiality for all personnel and the organization.
• Other duties in this area as assigned

Business Administration and Information Technology

• Maintain document retention policies, destroying files when scheduled and ensuring that documents that cannot be destroyed are kept safe
• Manage and support IT needs and act as the administrator of the organizations Server/Private Cloud.
• Troubleshoot technology questions, repairs and issues
• Support all staff with questions, education and training regarding their device use
• Maintain/Oversee all facilities, equipment and supplies to ensure a productive, comfortable and congenial work environment
• Support the organization’s mission and strategic goals as a member of ACLT’s Leadership Team.
• Other duties in this area as assigned

Operations

• Manage day-to-day operations of ACLT book of business including payroll approvals, scheduling, contract execution etc.
• Provide effective day-to-day leadership presence, staff development and support an open-door to ensure employee performance success; Mentor and develop staff using a supportive and collaborative approach
• Develop, implement and manage the program aspects of the annual operating budget in conjunction with the CEO. Report monthly on progress made and challenges encountered
• Manage and provide oversight to partnerships (internal and external) as delegated
• Support the accounting team which provides the organization with access to financial information and enables strategic budgeting
• Maintain continuous lines of communication, keeping the CEO informed of all critical issues
• Support fund development and revenue generating efforts
• Work with consultants to ensure the technology infrastructure supports the growth of programs and organization overall
• Development and implementation of systems for reporting and measurement
• Contribute to the development and achievement of ACLT’s strategic goals and objectives as well as the overall management of the organization.
• Identify organizational growth opportunities and priorities
• Oversee RFP contracting processes
• Ensure that all program activities operate consistently and in compliance with contracts and agreements
• Communicate the branded message internally and externally
• Represent the organization externally, as necessary

MINIMUM POSITION QUALIFICATIONS

• Bachelor’s degree in Business Administration, Finance or related field (or equivalent experience and education)
• Four years of experience in operations management or non-profit management
• Superior presentation and communications skills (written and verbal); high level of emotional intelligence
• Solid knowledge of unique challenges and impacts of gentrification in the Black Community, specifically in the Central District
• Experience leading or managing human resources processes
• Experience collaborating with the finance consultant point of contact to develop financial data and processes
• Success in roles requiring prioritizing, managing and executing multiple projects
• Ability to work with efficiency, flexibility, and good humor
• Coaching and leadership skills to develop or motivate direct reports and matrix relationships
• Project management, data management, and dashboard development
• Solid experience with Google Docs, Microsoft Office Suit (especially Microsoft Excel), or similar productivity software
• Experience with Online Systems (Gusto, Bill.com, QuickBooks, Dropbox, Zoom)

DESIRED QUALIFICATIONS

• Project Management certification
• MPA or similar advanced degree
• Experience serving as a Chief of Staff

TO BE CONSIDERED

• Attach a resume that details your professional experience related to the position.
• Attach a detail letter of interest (cover letter) detailing how you qualify for position and why you are interested in working at Africatown Community Landtrust.
• Application must be received by Monday, December 28 2020 at 4:00 pm.

Job Types: Full-time, Part-time

Pay: $73,000.00 - $90,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekends

Experience:

• Operations Management: 3 years (Preferred)
• Microsoft Office: 2 years (Preferred)
• Project management: 2 years (Preferred)
• Management: 3 years (Preferred)

Work Location:

• One location

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Innovative -- innovative and risk-taking
• Outcome-oriented -- results-focused with strong performance culture
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants under 18 years old, provided it is legally allowed for the job and location
• Open to applicants who do not have a high school diploma/GED
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma
• A job for which people with disabilities are encouraged to apply

Company's website:

• www.africatownlandtrust.org

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• Temporarily due to COVID-19

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place