Operations Coordinator - Tukwila, WA

What we do

WOW Logistics® is a nationally recognized integrated supply chain solutions provider with unparalleled expertise storing and handling food-grade products. Our solution set includes services in four core areas:

• Operations – Our comprehensive operational solutions include food-grade warehousing, contract operations, transportation, and supply chain consulting.
• Real Estate Development – Through our Build-to-Lease program, WOW Logistics designs, constructs, and provides project financing and leasing for custom warehousing and light manufacturing facilities.
• Financing – Our inventory financing solution, the WOW COMMODITY PURCHASE PROGRAM®, finances products requiring extended storage time before being converted into finished goods.
• Technology Solutions – Our suite of supply chain technologies is unparalleled in the industry and provides WOW and our customers with a solid platform to manage efficient warehouse operations.

Who we are

Company culture at WOW Logistics is defined by more than a single mission statement. The collection of values outlined in our Little Orange Book guide not only how we do business, but the environment in which we choose to conduct it. Our employees embody these values professionally and personally. We reward that excellence by promoting from within.

Our employee-run 501c3 non-profit, WOW – WE CARE CHARITY, further exemplifies our values through its philanthropic efforts in the communities where WOW Logistics does business.

Why work at WOW?

On average, the company has been growing by more than 10% annually over the last 5 years. Our hard-working and dedicated employees are the reason for our success and their safety and well-being are of the utmost importance. We prioritize providing industry-leading benefits, such as:

• LOW monthly premiums and LOW maximum out of pocket
• 401K with company match
• Generous paid vacation
• Vision, Dental, and Life insurance
• FLEX spending

WOW Logistics is now hiring for an Operations Coordinator!

This clerical position is our face to our customers and is vital in communicating and coordinating all work at our distribution centers to support our customers, truck drivers, and warehouse employees. The Operations Coordinator carries out all customer service activities such as responding to inquiries, processing orders, and handling complaints, in a prompt, courteous, and effective manner. Other responsibilities include answering phones and other clerical duties as directed by the Manager.

Hours: The work schedule will include 12 hour shifts that support a 24/7 operation that may include nights, weekends and some holidays.

Responsibilities:

• Positive people with a “can do” attitude that like to work hard and have fun doing it
• Excellent communicator
• Coordination of all loads entering and leaving the warehouse
• Communication with customers, truck drivers, dispatchers, leaders and warehouse employees
• Data entry of all inventory creating invoices and bills of lading
• Problem solving and quality control as requested by customers or leaders
• Inventory control
• Exceptional math skills with a high level of accuracy, organization, and attention to detail
• Complete tasks within time-critical deadlines
• Ensure accuracy of all shipments (inventory, weight, item numbers)
• Provide and request proper documentation/backup for incoming/outgoing freights
• Answer incoming calls and transfer accordingly
• Place service calls as needed
• Order supplies for the office
• Additional duties as requested by the manager/supervisor

Qualifications:

• High School Diploma or equivalent

• Preferred knowledge in a WMS system
• Exceptional math skills with a high level of accuracy, organization, and attention to detail
• Ability to work independently and under little supervision
• Strong ability to multi-task and work under pressure in a fast paced environment
• Strong written and verbal communication skills
• Strong typing and computer skills with knowledge of Word, Excel, and Outlook