Operations Associate - Morning Shift

Key Responsibilities:

• Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support
• Perform Stock Associate duties
• Responsible for taking customer orders, picking/retrieving the items, packaging and then shipping the items to customers in a timely manner
• Select, scan, box, and ship merchandise to the customer
• Strong attention to detail to ensure merchandise arrives in perfect condition and is the correct size, type, etc. as per the customer request
• Assist with backroom organization by removing and replacing product, fixtures, and other equipment in a safe and organized manner
• Proper phone etiquette for all interactions
• Maintain a clean and safe work area and exhibits safe work practices at all times
• Strong knowledge of all departments and merchandise placement within the store location
• Execute price changes and sign changes as needed
• Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes and cart retrieval

Education/Experience/Qualifications :

• High School diploma or equivalent
• 1-2 years of retail experience desired
• Effective communication and customer service skills
• Readily adjusts schedule, tasks, and priorities when necessary to meet business needs

The Associate ensures that customer orders are pulled and processed in an accurate manner within expected productivity guidelines. Must possess a strong attention to detail and be able to perform a wide variety of job tasks, both on the sales floor and in the receiving area as business needs dictate.