Operations Administrative Assistant

Operations Administrative Assistant

Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends!

Who are we?
Western Exterminators is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services. Responsibilities

What do our Operations Administrative Assistants do?

Operations Administration Assistants help with the coordination and management of internal branch functions as well as interface with customers over the phone. This role supports sales professionals, office management and service technicians. In addition, Operations Administrative Assistants perform general clerical duties as assigned for the benefit of the region.

• Prepare sales proposals, Log Books, and other customer-generated information
• Submit all required paperwork within designated timeframe
• Assist with Customer and Colleague Opinion Surveys
• Support orientation and training of new hires
• Maintain adequate inventories of all required supplies
• Process accounts payable vouchers on invoices
• Participate with accounts receivable and collections, as needed
• Work with customers, managers and sales reps to resolve billing problems
• Assist with payroll
• May open, sort and distribute daily mail
• May count monthly inventory
• May assist with forecasting and monthly financial close
• May serve as HR liaison between corporate and branch

What do you need?

• High school diploma or GED
• 3-5 years of administrative/office/customer service experience
• Strong attention to detail and willingness to learn
• Excellent organization and time management skills
• Ability to maintain confidential information in mature manner
• Available to work Monday-Friday and Saturdays as needed
• Must pass pre-employment background screen and drug test

Why Choose Rentokil?
A career with Rentokil is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.
Below you'll find information about some of what Rentokil North America has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.

• Professional and Personal Growth:
  • Robust Paid Training & Professional Development Path
  • Opportunity to grow - We love to promote from within!
  • Fantastic Tuition Reimbursement benefits & Scholarship Programs (for FT Colleagues)
• Wellness:
  • Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
  • Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses
  • Outstanding Company-Paid Short Term Disability
  • Access to Long-Term Disability Insurance
  • Wellness Reimbursement Program
  • Employee Assistance Program that offers services such as free counseling services, will preparation, discounts to health clubs, and other benefits
  • Company-paid sick time
• Savings & Retirement:
  • 401(k) retirement plan with highly-competitive company-matching contributions
  • Holiday Savings Club option with company-matching funds
  • Employee Discounts (includes many offerings, including cellular/mobile service, health clubs, and more)
• Work-Life Balance:
  • Vacation Days & sick days
  • Company-Paid Holidays & Floating Holidays

We are looking for individuals who want to make a difference where our customers live and work. Is that you? QualificationsRentokil North America is an equal opportunity employer with a commitment to equality in every aspect of employment. As we expand, we are focused on building a foundation of diverse talent and equality in all areas of our workforce. All qualified applicants receive equal consideration, regardless of race, gender, sexual orientation, religion, ethnicity, national origin, veteran status, or disability.